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Relationship Manager I, Credit Solutions

AT First Citizens Bank
First Citizens Bank

Relationship Manager I, Credit Solutions

San Francisco, CA

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

About us
Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

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Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world's most innovative companies and investors. SVB provides commercial banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. Learn more at svb.com.

Responsibilities

You will be joining the Credit Solutions supporting Consumer Internet & Enterprise Software groups at SVB. These clients are innovators who are solving the complex challenges of today's modern enterprise - developing new markets and creating disruptive technology to empower businesses to stay ahead of the ever-evolving technology curve.

The Credit Solutions group manages lending/credit for a wide range of credit relationships. Leads the due diligence process and deal structuring process. Owns the underwriting, approval and closing process. Partners with the Relationship Management Team for the delivery and negotiation of solutions. Responsible for proactive portfolio management, including maintaining credit quality and profitability targets. Recommends and executes on appropriate steps based on changing circumstances across a range of complex issues. Remains abreast of market, sector and competitive trends. Engages and builds relationships with key client stakeholders to remain well-informed, and able to respond to changing circumstances while appropriately balancing client and SVB needs. Develops and delivers insights and points of view on loan types and credit/performance trends in sectors/sub-sectors. Provides guidance to less experienced staff members, enabling them to show improved efficiency and effectiveness. Able to effectively manage resources to optimize process and outcomes. Engages with clients independently, building relationships with the appropriate stakeholders, gathering information and responding to ongoing needs.

Primary Duties:
  • Lead the structuring, underwriting, and closing of credit solutions for assigned prospects and clients. Responsible for the process end to end on all but the most complex deals, including engaging with Relationship Management, clients/prospects, Credit Admin, Legal partners and other internal / external stakeholders to ensure successful outcomes. Manages resources effectively and responsible for doing this at increasing scale.
  • Manage assigned portfolio of borrowing relationships, reviewing information, evaluating risk, and engaging with clients, building relationships with appropriate stakeholders. Communicate internally to recommend and execute on responses to changing situations for clients / across the portfolio broadly. Ensures that portfolio management practices meet SVB standards.
  • Engaging in team development, including collaboration and coaching of Associates who support the team.
  • Developing and demonstrating subject matter expertise within the team including market, sector and competitive trends, business models, lending models and making the group more scalable through optimizing how we conduct business and manage the portfolio.


Qualifications

Bachelor's degree with a minimum of 3 years of experience OR High school diploma or GED with a minimum of 7 years of experience.

Preferred Qualifications:
  • Strong financial modeling/analysis, memo writing, debt structuring, negotiation, and closing skills with the ability to engage and build trust with clients independently.
  • Advanced knowledge of portfolio management practices including expertise in evaluating risk and managing changing situations.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $108,150 - $162,226 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

Client-provided location(s): San Francisco, CA, USA
Job ID: FCB-24698-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.