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Project Manager III (Hybrid)

AT First Citizens Bank
First Citizens Bank

Project Manager III (Hybrid)

Phoenix, AZ

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in either Raleigh, NC or Phoenix, AZ.

The Project Manager III position is responsible for projects and program delivery and governance supporting an Enterprise Operations team of 2000+ associates. Manages the execution and administration of project life cycle including planning, scope definition, design, and delivery. Identifies process weaknesses and develops solutions to address them, assisting management in implementing large-scale strategic initiatives. Drives active prioritization efforts and the successful completion of multiple simultaneous efforts. Tracks and reports progress against milestones, budgetary guidelines, or other performance indicators to analyze strategic impact of project activities. Coordinates activities of both internal and external parties across multiple functions to achieve project goals. An effective communicator will lead meetings and the identification of risks, action items, issues, and decisions. May oversee the work of less experienced associates in the work group.

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Responsibilities

  • Governance Reporting - Manages multiple time-sensitive reporting deliverables to internal and external stakeholders, including executives and regulators, relating to Operations key results, risk, fraud, and financials. Maintains awareness of all deliverables and oversees accurate and timely completion while considering stakeholder feedback and variable requirements. Communicates effectively, applying judgement and deep business acumen. Candidate must be comfortable operating in an environment of change and complexity.
  • Agile Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, scheduling, resources, risk, and reporting. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties.
  • Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program level initiatives in accordance with organizational planning.
  • Relationship Development - Develops influential relationships with business leaders and other key stakeholders in support of program success. Oversees issues resolution and ongoing relationship management for assigned initiatives.
Qualifications

Bachelor's Degree and 6 years of experience in Project Management

OR High School Diploma or GED and 10 years of experience in Project Management

Required Skills:
  • Proficiency in technology disciplines (programming language, network engineering, database architecture, system analysis, etc.)


Preferred Skills:
  • Advanced knowledge of Agile Delivery & Tools (e.g. JIRA/Confluence)
  • Lean Six Sigma experience or certification
  • Banking experience, specifically within a large financial institution (LFI)
  • Financial or accounting experience
  • Advanced verbal and written communication skills
  • Proven ability to drive strategic direction
  • Strong organization and prioritization skills
  • Business acumen / knowledge with the ability to navigate complex organizations
  • Advanced Analytical skills
  • Computer skills - Advanced MS Office skills
  • Master's degree
  • PMP and/or PgMP certification


First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

Client-provided location(s): Phoenix, AZ, USA
Job ID: FCB-25538-en-us-1
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.