Overview

First Citizens is seeking a detail-oriented marketing project manager to help drive key projects during this exciting time of integration and expansion for the bank. This position is responsible for the advanced execution and administration of Bank projects and for managing the marketing needs of our associates in the field across First Citizens' business and consumer segments. Manages all aspects of assigned project life cycle including planning, scope definition, design, and delivery. Tracks and reports progress against milestones, budgetary guidelines, or other performance indicators. Coordinates activities of both internal and external parties across multiple functions to achieve project goals.

Responsibilities

• Strategy - Responsible for the strategic development, execution, and management of projects. Maximizes available resources while minimizing risk. Ensures high quality results by employing best practices, engaging appropriate expertise, and making administrative decisions.
• Project Coordination - Coordinates a team of associates throughout project life cycle. Conveys clear expectations of project goals. Resolves issues, directs work activities, and keeps team on track with project schedule.
• Collaboration - Works in conjunction with marketing teammates, marketing centers of excellence, sales enablement, sales associates in the field, compliance and outside parties. Facilitates communication across functions to enhance process flow, drive alignment and build relationships.
• Reporting - Implements methods of tracking progress and performance. Conveys results of tracking to appropriate parties through reports or other documentation.
• Field Support - manage requests from sales associates and management by leveraging resources to offer solutions, coordinate completion of new, prioritized requests, clearly communicate when requests are not prioritized, effectively set expectations and communicate status updates in a way that helps build relationships. Look for opportunities to educate the field on common themes and requests that may help increase efficiency
• Administration - facilitates third party risk assessments for new external engagements, supports invoice payments and budget tracking, may manage and administer the intake process of new marketing requests for prioritization among other tasks

• Bachelor's Degree and 4 years of experience OR High School Diploma or GED and 8 years of experience
• Highly organized and can balance many projects at one time
• Strong relationship builder and collaborator
• Proven written and verbal communications skills and attention to detail
• Strong project management skills; ability to manage multiple, complex projects or campaigns simultaneously
• Ability to juggle multiple tasks and meet deadlines
• Marketing experience required
• Financial Services experience strongly preferred
• Knowledge of Salesforce CRM system, Marketo, Optimizely, Seismic a plus