Overview
This is a remote role that may only be hired in the following location(s): North Carolina, Idaho
This position is responsible for the leadership and management of programs across the Bank. Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Supervises the work of assigned staff, providing leadership, direction, and mentoring. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders.
Responsibilities
Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties.
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Business Strategy - Collaborates with business and technology executives, stakeholders, and partners to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning.
Managerial Functions - Establishes and monitors expectations to achieve program and project goals. Makes appropriate changes to policies, procedures, and efficiencies in order to meet objectives.
Relationship Development - Develops influential relationships with business and technology leaders, key stakeholders, and / or vendors in support of program success. Oversees vendor selection, negotiations, risk and issue identification and resolution, and ongoing relationship management for assigned initiatives.
Team Management - Manages a team of project managers, including overseeing project work, employee engagement, career development, etc.
Qualifications
Bachelor's Degree and 8 years of experience in Project Management or Program Management
OR High School Diploma or GED and 12 years of experience in Project Management or Program Management
Preferred:
- Experience managing a team of Project Managers (i.e. overseeing project work, employee engagement, providing coaching and support for career development, etc.)
- Experience working at a Large Financial Institution
- License or Certification Type: PMP or PgMP certification preferred.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
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