Overview
This is a remote role that may only be hired in the following location: NC
This position is responsible for all phases of data processing system projects, from requirements definition to installation. Leads technical efforts in the development, implementation, and maintenance of complex systems. Develops test plans, software, and procedures that improve processing capabilities. Supports productions systems by resolving complicated issues and ensuring ongoing functionality. Serves as a technical expert and may provide a leadership role for less experienced associates in the work group.
Responsibilities
- System Enhancement - Leads team efforts to evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and assists with designing training materials. Designs and executes test plans to validate application functions. Designs modifications that fit within existing system architecture.
- Business Support - Provides technical support to production systems by addressing complex issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Develops technical solutions to unique system problems. Leads major projects, delegates tasks, and ensures quality results. Interact with Business units to gather and analyze the requirements for developing solutions; design and develop applications and sub-systems using COBOL, Easytrieve, CICS, VSAM and JCL; ensure quality timely deliverables; re-write existing business logic for simplified solutions; create functional and technical specifications.
- Testing - create test data and test cases; involve in database design activities; provide support during User Acceptance Testing; responsible for production implementation.
- Technical Expertise - Utilizes expertise to mentor and train associates within the work group. Participates in special projects and meetings as needed to convey critical technical insight. Serves as a technical resource for management, associates, and business units.
- Data Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
- Provides 24/7 on call rotations, must be available for on-call support to existing system; provide functional and technical clarification to offshore teams; interact with the end users while troubleshooting the production issues; coordinate with other technology groups on functional and technical clarifications; involve in all phases of Software Development Life Cycle and Project management activities.
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Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance
Preferred knowledge of: Trade Finance Business Processes and mainframe systems. Proficient with: COBOL, Easytrieve, CICS, VSAM, JCL and FCB's SDLC framework.
Preferred Education: Bachelor DegreePreferred Area of Study: Computer SciencePreferred Area of Experience: MS.NET; ASP.NET; SQL Scripting; Powershell ScriptingLicense or Certification Type: null nullSkill(s): Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository system, Advanced experience with ServiceNow or other information technology service ticketing systems, Proven ability to resolve conflicting situations, in order to move process and people forward, Ability to be on call 24 hours a day, 7 days a week, on a rotating basis, In depth knowledge and experience with System Life Cycle Development methodologies such as Waterfall and Agile, Experience with programming languages such as Java, Microsoft .NET (C#); ASP.NET Cobol; SQL Scripting and Powershell Scripting
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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.