Overview
This is a remote role that may be hired in several markets across the United States.
The Director is accountable for establishing the target operating model for the testing program inclusive of onshore and offshore capacity planning, across all three testing teams. The Control Assurance Testing team in the Governance, Risk, and Controls (GRC) group in Enterprise Technology and Operations (ET&O) is a first line of defense function to manage the testing of general controls, SOX controls, and financial/COSO-related controls within the lines of business. The Director of Control Assurance Testing reports to the Senior Director of Risk Programs for ET&O and manages the 3 teams responsible for performing this testing for the Enterprise Operations group at First Citizens Bank.
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Given the responsibility and high pace of the role, this individual needs the experience and skills to contribute to the continuous maturation of the department and the overall First Line of Defense risk management capabilities. The Director is required to have significant experience in the testing of controls, including technical (cybersecurity or IT general controls) as well as non-technical operational or financial controls (i.e. COSO). The role requires a deep understanding of risk management, with specific experience in control management or non-financial risk management in a financial institution. The role requires a candidate who has a demonstrated ability to thrive in an environment with a high pace and degree of change and operate with a high degree of autonomy.
Responsibilities
- Risk Assessments: Throughout the year, risk assessments will be required - including assessments to follow regulatory exam handbooks to provide business assurance of the comprehensive nature of the effectiveness of the control environment.
- Risk Reporting: At the conclusion of each testing engagement, the Director is responsible for creating a comprehensive report, detaining the control failures, but also thematic analysis of areas of weakness, and changes in risk profile across time. The Director will present this report to directly to senior executive management through 1st and 2nd line risk forums.
- RCSA Support: During RCSA cycles, the Control Assurance Testing group supports the process by reviewing the control language to evaluate alignment with Control Standards published by the second line of defense ERM team. The "light touch" testing also includes a high-level control design effectiveness to establish whether the control appears to be fit-for-purpose relative to the risk it is designed to mitigate.
- Risk Strategic Activities - Works with senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment. Manages and recommends enhancements to internal controls, ensuring control testing is in place and results are in line with the Control Standards.
- Risk Oversight - Develops BU Risk Reports that provide comprehensive view of risks that impact the BU and reviews risk and control performance to ensure clarity. Identifies and summarizes Top and Emerging trends in BU Risk Management, making recommendations to address impact. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Oversees and ensures that established BU Risk Limits are appropriately incorporated into core processes and are aligned with the Bank's risk appetite.
- Risk Governance - Supports BU participation in relevant risk governance group meetings utilizing advanced understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.
- Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics. Develops and manages short- and long- term staffing needs.
Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance
Preferred Education: Advanced Degree
Preferred Area of Experience: Financial Services, Project Management or Consulting (internal or external)
Preferred Qualifications:
- At least 10 years as people manager leading large, complex program implementations.
- Experience designing and implementing large scale testing/control assurance programs.
- Large Financial Institution (LFI) Experience
If hired in North Carolina, the base pay for this position is generally between $145,000 and $222,333. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.