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Commercial Services Enterprise Ops Intern

AT First Citizens Bank
First Citizens Bank

Commercial Services Enterprise Ops Intern

Eden, NC

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

The Commercial Services division within First Citizens Bank is the nation's leading factoring company, performing accounts receivable services such as credit protection, collections, cash application, cash management and more. Our tenured and experienced staff excel at providing best in class service to our clients and customers. Come join us for a dynamic summer, where we will provide a positive learning environment to help broaden your analytical skills!

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Responsibilities

In this role, you will:

Be part of a dynamic team with interesting projects.

Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.

Attend professional development sessions, informational sessions, networking and community service events.

Have a dedicated manager and program manager to help you navigate the bank and the internship program.

Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.

Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Internship dates: 5/28/2025 - 8/01/2025

Qualifications

Required qualifications:

High School Diploma or GED and 1 year of experience

Currently enrolled at an accredited collegiate institution (during the time of the summer program)

Ability to work 40 hours per week during the duration of the program

Preferred qualifications:

3.0 minimum GPA

Strong desire to learn and grow

Possess a positive attitude, naturally curious and enjoys collaborating with others

Strong verbal and written communication skills

Critical thinking skills

Ability to multitask

Ability to adapt and adjust priorities based on business needs

* Ability to take direction and absorb information quickly

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

Client-provided location(s): Danville, VA, USA
Job ID: FCB-25012-en-us
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.