Overview

This position is responsible for managing, servicing, and developing commercial or business banking relationships in an assigned area. Supports the ongoing financial and credit quality assessment needs of a mature portfolio through prescribed servicing and sales processes. Identifies client needs and recommends a product or service solution, making referrals to banking partners as appropriate. Builds strong relationships with clients in accordance with the Bank's core values, providing value for the client while maximizing sales revenue.

Responsibilities

• Portfolio Management - Monitors portfolio for completeness of documentation, accuracy of credit grading, and potential exposures. Processes line renewals and new requests as per loan approval servicing requirements. Performs other tasks related to the servicing and management of assigned portfolio.
• Client Service - Maintains ongoing communication and contact with assigned commercial and business loan clients. Fortifies relationships and monitors client satisfaction. Conducts a needs assessment session at least once a year to identify additional banking or financial needs.
• Sales - Sells Bank loans and deposits through a variety of sales techniques. Focuses on relationship-bases sales, consulting closely with clients to determine and meet their financial needs. Generates referrals from existing clients and business networks.
• Collections - Monitors loans for payment status. Works with delinquent clients to collect past due payments.