Responsibilities
Member of the Payments Application Operations Team.
- Job Description/Responsibilities
Member of the Payments Application Operations Team. Responsibilities include but not limited to:- Create, upgrade and maintain Production/UAT environments for payments products.
- Ensure uptime of applications as per agreed SLA
- Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
- Participate in Disaster recovery exercise as per the schedule.
- Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
- Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
- Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
- Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
- Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
- Be flexible to learn, collaborate & contribute across teams.
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The Required Skills, Knowledge & Experience
Must Have:
- Overall experience of 4+ years. Experience with Finastra payments products i.e., GPP or P2G is an added advantage.
- Willingness to work from 2PM-11PM and provide On-call support on rotation including weekends.
- Minimum of 4 years' experience as a DevOps, Application Operations/Support, or similar role.
- Experienced in application deployment and configuration across multiple platforms such as Linux, Windows on Azure
- Minimum 2 years' experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
- Minimum 2 years' experience in Integration using JMS/MQ, Web Services, Rest API
- Minimum 1 year experience with Kubernetes, Red hat OpenShift platform, Azure Kubernetes services
- Minimum 2 years exposure to Oracle database and effective usage of SQL.
- Minimum 5 years' experience of working on LINUX platform and proficient in scripting languages such as Linux shell script & Ansible.
- Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.
- Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
- Strong communication skills both written and verbal.
Good to Have:
- Experience in cloud technologies such as Azure and AWS. Familiarity with Atlassian tools such as JIRA and Confluence.
- Knowledge of Java and supporting Java applications.
- Technical consulting and implementation experience in client facing projects is an added advantage.