Responsibilities
Job Title : Senior technical consultant
Member of the Payments Application Operations Team. Responsibilities include but not limited to:
Create, upgrade and maintain Production/UAT environments for payments products.
Ensure uptime of applications as per agreed SLA
Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
Participate in Disaster recovery exercise as per the schedule.
Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
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Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
Be flexible to learn, collaborate & contribute across teams.
The Required Skills, Knowledge & Experience
Must Have:
- Willingness to work in 24 X 7 shifts. This includes morning, evening & night sifts on rotational basis including weekends.
- Minimum of 5 years' experience as a DevOps, Application Operations/Support, or similar role. Experienced in application deployment and configuration across multiple platforms such as Linux, Windows.
- Minimum 3 years' experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
- Minimum 3 years' experience in Integration using JMS/MQ, Web Services
- Proficient in scripting languages such as Linux shell script & Ansible
- Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
- Exposure to Database Administration (Oracle, MSSQL) and effective usage of SQL.
- Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Splunk, Zabbix, etc.
- Strong communication skills both written and verbal.
Good to Have:
- Experience in cloud technologies such as Azure and AWS.
- Familiarity with Atlassian tools such as JIRA and Confluence.
- Knowledge of Java and supporting Java applications.
- Technical consulting and implementation experience in client facing projects is an added advantage.