Responsibilities
Responsibilities & Deliverables:
As a member of the Member of the Payments Application Operations team, your responsibilities and deliverables will include, but not limited to, are as follows:
- Create, upgrade, and maintain Production/UAT environments for payments products.
- Ensure uptime of applications as per agreed SLA Troubleshoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
- Participate in Disaster recovery exercises as per the schedule.
- Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
- Work closely with the Implementation team to understand the process flow, and solution challenges if any, and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
- Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
- Should focus towards acquiring an adequate understanding of the technical & functional aspects/flows of the implemented products within short time.
- Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
- Be flexible to learn, collaborate & contribute across teams.
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Required Skills & Experience:
Must Have:
- Overall experience of 8+ years. Exposure to the Payments domain is a must.
- Experience with Finastra payments products i.e., GPP or P2G is an added advantage.
- Willingness to work in 24 X 7 shifts and provide On-call support on rotation including weekends.
- Minimum of 5 years' experience in a DevOps, Application Operations/Support, or similar role.
- Experienced in application deployment and configuration across multiple platforms such as Linux, and Windows on Azure Minimum 2 years experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
- Minimum 2 years experience in Integration using JMS/MQ, Web Services, Rest API
- Minimum 1-year experience with Kubernetes, Redhat OpenShift platform, Azure Kubernetes services Minimum 2 years exposure to Oracle database and effective usage of SQL.
- Minimum 5 years experience of working on the LINUX platform and proficiency in scripting languages such as Linux shell script & Ansible.
- Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.
- Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
- Strong communication skills both written and verbal.
Good to Have:
- Experience in cloud technologies such as Azure and AWS. Familiarity with Atlassian tools such as JIRA and Confluence.
- Knowledge of Java and supporting Java applications.
- Technical consulting and implementation experience in client-facing projects is an added advantage.