Responsibilities

Responsibilities & Deliverables:

As a member of the Member of the Payments Application Operations team, your responsibilities and deliverables will include, but not limited to, are as follows:

• Create, upgrade, and maintain Production/UAT environments for payments products.
• Ensure uptime of applications as per agreed SLA Troubleshoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
• Participate in Disaster recovery exercises as per the schedule.
• Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
• Work closely with the Implementation team to understand the process flow, and solution challenges if any, and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
• Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
• Should focus towards acquiring an adequate understanding of the technical & functional aspects/flows of the implemented products within short time.
• Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
• Be flexible to learn, collaborate & contribute across teams.

• Overall experience of 5+ years. Exposure to the Payments domain is a must.
• Willingness to work in 24 X 7 shifts and provide On-call support on rotation including weekends.
• Minimum of 2 years' experience in a DevOps, Application Operations/Support, or similar role.
• Experienced in application deployment and configuration across multiple platforms such as Linux, and Windows on Azure Minimum 2 years experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
• Minimum 2 years experience in Integration using JMS/MQ, Web Services, Rest API
• Minimum 2 years exposure to Oracle database and effective usage of SQL.
• Minimum 2 years experience of working on the LINUX platform and proficiency in scripting languages such as Linux shell script & Ansible.
• Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.
• Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
• Strong communication skills both written and verbal.

• Experience in cloud technologies such as Azure and AWS. Familiarity with Atlassian tools such as JIRA and Confluence.
• Experience with Finastra payments products i.e., GPP or P2G is an added advantage.
• Knowledge of Java and supporting Java applications.
• Technical consulting and implementation experience in client-facing projects is an added advantage.