Responsibilities
Position: Senior Systems Engineer
Position Overview
The Senior Systems Engineer's role is to plan, design, and implement the organization's physical and virtual infrastructure according to best practices, company policy, and regulatory requirements. The Sr. Systems Engineer is responsible for adhering to project timelines while maintaining the highest level of accuracy, reliability, and infrastructure availability.
The Sr. Systems Engineer will develop, implement, and oversee policies and procedures to ensure consistent and repeatable practices for the provisioning of physical and virtual machines running Windows based platforms. The Sr. Systems Engineer will be responsible for the management of corporate and production systems and will assist in the day to day operational support. Additionally, the Sr Systems Engineer will function as a senior technical lead resource among the team.
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Core Job Duties and Responsibilities:
- Participates in the translation of architecture documents into design and configuration specifications
- Leads in the areas of Microsoft and VMware technologies and products, providing subject matter expertise
- Install and configure technology components as per the design or vendor specifications
- Participates in the development of test plans and test cases and conducts system testing of technology components
- Participates in project scheduling and planning activities
- Interacts with project teams in the implementation and configuration of technology solutions
- Assess impact of scope changes
- Installation and configuration of system hardware and software
- Identify and resolve operational and connectivity problems related to computer systems
- Monitor, troubleshoot, administer, and tune operating system and hardware
- Perform upgrades and testing for systems hardware, software and third-party tools
- Perform system management activities including backup management, disk storage and VM sizing
- Advise on the operations and functionality of various applications and systems
- Research and recommend the purchase of computer and network software and hardware products
- Documents build and run books for Steady State Operations
- Develop and document the configuration and operations of computer systems
- Perform capacity planning analysis and other needs assessments
- Design redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets
- Develop strategies and policies to ensure best practice based regulatory compliance and reduce legal exposure
- Manage the installation and configuration of new and existing virtualization hardware and products
- Plan, design and implement messaging security products and related mechanisms
- Specify, select, and manage the use of backup and recovery products and tools
- Plan and implement Active Directory group policies, OU's, group structures, AD replication and remote data center AD connectivity and replication
- Function as part of an On-Call rotation to provide 24x7 support
Education, Experience and Competencies:
- Degree or Diploma in Computer Science and 5 - 10 years of experience with Windows Systems design techniques, theories, principles, and practices
- One or more certifications in corresponding technologies
- Hands-on experience working with Azure or other public clouds along with one or more certifications
- Experience with troubleshooting and maintaining a Citrix XenDesktop 7.x infrastructure
- Excellent knowledge, design and implementation experience with Active Directory and related services
- IIS and web server experience is a must
- Strong authoring and debugging skills with system scripting languages (PowerShell, PowerCLI)
- Familiarity with patching tools and best practices
- Knowledge of monitoring technologies and best practices
- Knowledge of data center infrastructure technologies: Windows and Linux operating systems, clustering technology, data storage solutions and middleware technology
- Experience with SQL and Oracle databases is an asset
- Knowledge and understanding of ITIL policies and procedures
- Extensive design and management experience with VMware vSphere, ESX and vCenter products
- Knowledge of core Internet and networking protocols (DNS, DHCP, TCP/IP, ARP, HTTP, HTTP/S, FTP) and IP communication is required
- Experience with configuration management tools (Puppet, Chef, Ansible, Terraform)
- Experience as a member of a technical support team in a 24x7 operating environment