Responsibilities

We are in search of an adept Accounts Receivable Partner with a solid background in Billing Operations, exceptional leadership abilities, and expertise in Salesforce (SFDC) & NetSuite (ERP). This role will primarily focus on overseeing billing operations to ensure accuracy, efficiency, and timely invoicing. We seek a strategic leader who can effectively manage a team, collaborate across departments, and drive continuous improvements in billing processes.

Key Responsibilities:

Billing Operations Management:

• Supervise end-to-end billing operations, including invoicing, billing adjustments, and Invoice reconciliation.
• Implement best practices for billing accuracy and timeliness, reducing billing errors and discrepancies.
• Ensure adherence to company policies, accounting standards, and regulatory requirements.

• Lead and mentor a team of billing professionals, providing guidance, coaching, and performance feedback.
• Foster a culture of accountability, collaboration, and continuous learning within the billing team.
• Manage workload allocation, resource planning, and performance evaluations.

• Utilize proficiency in Salesforce (SFDC) & NetSuite (ERP) to optimize billing processes, enhance automation, and ensure data accuracy.
• Collaborate with IT and relevant stakeholders to implement system enhancements, upgrades, and integrations.
• Provide training and support to team members on system functionalities and best practices.

• Generate accurate and timely billing reports, metrics, and analysis for management review.

• Monitor key billing performance indicators (KPIs) and trends, identifying opportunities for improvement and risk mitigation.
• Collaborate with Finance and other departments to reconcile billing accounts, resolve discrepancies, and support audit requirements.

• Work closely with Sales, Operations, and Customer Service teams to address customer billing inquiries, disputes, and issues.
• Collaborate with Finance, Treasury, and Legal departments on billing-related matters such as revenue recognition and contract review.

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 6-10 years of progressive experience in billing operations management, preferably in a dynamic environment.
• Proficiency in Salesforce (SFDC) & NetSuite (ERP)
• Strong leadership skills with demonstrated ability to motivate, develop, and empower teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Detail-oriented with a focus on accuracy, efficiency, and process improvement.
• Ability to thrive in a dynamic, evolving organization and drive change effectively.

• Master's degree or professional certification
• Experience in implementing or optimizing billing processes and systems.
• Knowledge of Indian accounting standards and taxation regulations.
• Familiarity with industry-specific regulations (e.g., SaaS and Fintech).