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Middleware Administrator - IBM MQ

AT Finastra
Finastra

Middleware Administrator - IBM MQ

Guadalajara, Mexico

Responsibilities

Role Summary:

The individual is responsible for supporting IBM MQ/RDQM/ActiveMQ software used for Finastra's Payments Business unit. Primary responsibility is to install, configure, support, and maintain IBM MQ/RDQM software, ActiveMQ. Further, this person will be tasked with improving both internal and external support for our vital operations.

Job description:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Design, Install and configure IBM MQ/RDQM/Multi-Instance/ActiveMQ server software.
  • Provides technical support and maintenance of installed software.
  • Make sure all the required monitoring services in place for reporting about system HA and performance.
  • Interacts with business users and software vendors to troubleshoot installation and implementation issues.
  • Works with system administrators, DBAs, and networking engineers to improve ongoing services delivery.
  • Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostics of products while maintaining familiarity with competing products.
  • Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services.
  • Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.
  • Conducts orientation to new users regarding applications of software.
  • Works with team members and management to architect and support high availability platforms and automate failover to disaster recovery locations.

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Skills required:

  • The Finastra environment is a fast paced, 24x7 environment. Participation in an on-call rotation is mandatory.
  • 10 + years total IT + years of level2/level3 support experience in a fast-paced technical environment
  • Experience with IBM MQ/RDQM/Mult instance/ActiveMQ is a must Experience with IBM Sterling Connect Direct v6
  • Scripting using PowerShell, cmd, perl, php.
  • Familiarity with communication protocols such as FTP, SSH, and SSL.
  • Excellent proficiency with the standard Unix/Linux/AIX and Windows interfaces.
  • Experience with Azure cloud infrastructure is a plus
  • Experience with Apache Web Server/IIS web servers, Tomcat/Jboss/WebSphere/WebLogic app servers is a plus
  • SSL Public, Private key certificate knowledge, PGP, Regular expressions are plus.
  • Familiarity with the FED operation, Clearing Houses, SWIFT Network, SNL and HSMs are a plus
  • Good troubleshooting skills and ability to perform under pressure.
  • Good documentation, organization and follow-up skills.
  • Excellent written and oral communication skills.
  • Basic office skills such as word processing and spreadsheets, excel counts and graphs.

Client-provided location(s): Guadalajara, Jalisco, Mexico
Job ID: Finastra-10082
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Insurance
    • Mental Health Benefits
    • Health Reimbursement Account
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns