Responsibilities

What will you contribute?

Reporting to the [Manager Role Name], the [Role Name] is responsible for managing all aspects of Large to moderately complex projects for a defined segment of strategic initiatives from project definition and intake to transition to full operational support.

Role Objective:

• Proper Defining and managing of the Scope of the project;
• Execute & implement the project on time and to the required standards of quality, within the budget and required margin;
• Lead the team in a way they are motivated and happy, working together and independently to get the job done;
• Ensure that you are able to facilitate a working environment where the team feel empowered to perform their job in the best way;
• Organise and oversee the Handover of all completed work as required to Offshore Delivery and or Customer Support to enable a smooth transition from Implementation to Go Live;
• Identify the Risk & develop a high level mitigation strategy;
• Manage the Client relationship to the benefit of client and company; act as Primary point of contact for client facing activities including project deliverables, status, and testing
• Able to track deliverables and achieve timely signoff.

• Lead client-facing meetings and also send project delivery status reports and team timesheets for client signoff;
• Ensure Acceptance Deliverables are mutually agreed with Client as per Milestone
• Booking the resources for the full length of the project and submit contractor requests if resources are not available in house;
• Review and approve the timesheets & expenses of the project team and also submit your timesheet/expenses following the timeline;
• Provide inputs to the Ops and Practice leads during monthly forecast meetings;
• Inform the project team daily on the daily objectives including prioritization for development and testing teams, and review the project financial on a monthly basis;
• Work with Internal and External Stakeholders to review the Progress and Track the Deliverables.
• Engage/inform CS at least 45 days prior to Go-live in order to initiate the CS Handover Process and submit handover docs;
• Managing Change requests;

• 10-15yrs years' experience in project or program management
• Banking domain : good to have
• Customer Facing experince is must and Should
• Planning activities sequencing it, and monitoring progress, escalate to management as needed
• Project set up and maintained in Kimble;
• Resource Booking;
• Coordinating with team on travel arrangements;
• Validating & approving the Timesheets and expenses of the Project Team;
• Timely invoicing of the project to the client;
• Providing inputs in forecasting;
• Tracking progress of software development for client delivery