Responsibilities
Cloud Application Operations / Junior System Engineer
Finastra is actively seeking talented, ambitious, and curious individuals to join our FinStart Program starting in Summer 2025. This unique development program is an excellent opportunity to accelerate your career, by enhancing your skills, building meaningful relationships, and participating in challenging and innovative projects while rotating through various areas of the firm.
You will be supported with mentorship and training throughout the program to help guide your career development and while you take on various challenges you will get to work with awesome people in a highly collaborative environment.
The Universal Banking Finastra Cloud is supported by a global cloud infrastructure leveraging Microsoft Azure technologies, system integrators and solution partners delivering Finastra Universal Banking solutions intended for the highest level of security, performance and operating excellence.
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Application Technical Operations group will be responsible for monitoring and administrating end-to-end Cloud Core Banking solution for multiple customers around the world, ensuring Infrastructure & Application monitoring, implementing planned activities to upgrade the applications working collaboratively with multiple technical groups from Product, DevOps, Global Services and Customer Support.
Here's what you can expect.
- A structured, high touch 2-year development program, offering a wealth of learning opportunities across our engineering teams.
- An introduction to Finastra that will provide an overview of the structure of our company, the way we do things and many of the people you'll be working with.
- Rotations may include spending 12m across different marketing areas in our TCM Business Unit.
- An accelerated learning program that will prepare you for success as the high performers of tomorrow, with networking opportunities, coaching, project work assignments, structured leadership learning from our Executive team and ongoing technical and soft skill training to develop highly transferable skills.
- Opportunities to embrace a global experience and become part of a community, fostering team building, expanding your network and accelerating your personal and professional growth.
- A chance to learn more about the fintech industry and how you can contribute to an exciting new world of open finance.
- A tailored salary and bonus scheme, accompanied by a talent management review process designed to recognize and advance your exceptional performance.
- To enjoy a healthy work-life balance with our unlimited vacation policy and flexibility to work in a hybrid model, mainly from home with meet ups, team days from the office, encouraging personal well-being and flexibility
Responsibilities
Technical Operations
- Infrastructure: Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.x , Windows Server) and PaaS Services like storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases, etc. leveraging DevOps pipelines.
- Applications: Installation & Configuration of Core Banking Solution new releases, service packs, patches and hot-fixes using Azure DevOps pipelines.
- Incident and Event Management : support the investitation and troubleshooting on the technical issues and incidents arising on live or implementation client environemtns. Ensure that incident resolutions and requests are delivered to SLAs.
- Configure and maintain the integrations of Core Banking solution
- Development and maintenance of Cloud Application Operations scripts for operational tasks automation.
- Administrate access management on the client environments using Finastra Corporate Access Management tools.
- Participate on periodic service reviews and provide updates and recommendations to management for implementing adjustments.
- Create, review and update knowledge based atricles on Application Operations repository.
Monitoring Finastra Universal Banking Cloud services
- Work with Universal Banking business on building, maintaining and improving monitoring practice across UB cloud services.
- Proactive monitoring of the services: collect application performance monitors data and evaliate the metrics providing feedback to Product & QA teams.
- Respond to event management alerts based on the monitoring matrix.
Platform and technology improvement
- Drive innovation, adopt new cloud technologies.
- Operational automation adoption, identify operational tasks that can be candidates for automation.
- Actively participate and provide initiatives and feedback that drive service improvement across the platform, partnering with Product teams.
Skills and Qualifications
- Bachelor's degree in computer science, Software Engineering or equivalent, or final year of studies in progress;
- Linux and Windows Operating Systems administration knowledge (RHEL 8.X, 9.X , Windows Server 2022).
- Understanding Cloud concepts and services provided by Azure, AWS etc.
- Understanding of High Availability and Disaster Recovery architectures and solutions - will be a plus.
- Experience with scripting languages one or more on the list: Python, bash, Power Shell.
- Knowledge on DevOps technologies (preferable Azure DevOps) will be a plus.
- Solid analytical and critical problem solving skills;
- Strong written and verbal communication skills;
- Must be available for on-call shifts rotation;