Responsibilities
Finastra: who are we?
Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today: spanning retail banking, transaction banking, lending, capital markets and treasury. We are the third largest FinTech Company in the world.
Who are we looking for?
As part of our Application Management Team based in Baden, Switzerland, we are looking for a motivated and self-directed Technical Application Manager who is looking forward to working in a dynamic team and be part of a successful and multicultural organization.
Responsibilities & Deliverables:
- Handle operations' software-related tickets and fix all associated issues
- Demonstrate analytical, troubleshooting, and research skills with the ability to take responsibility and ownership
- Process test activities of releases and projects with an emphasis on time and budget alignment
- Work with various teams from across the company to solve issues in the logistics operation, customer service application, financial and messaging applications
- Work with 3rd party vendors on technical issues and projects
- Identify issues with orders, systems, or the logistics operation and report all issues to product managers and tech teams
- Provide technical support to clients
- 24x7 On-call support
- Triage and manage incidents, write up incident reports
- Test applications thoroughly to ensure best quality of all projects and test deliveries
- Provide support in yearly ServiceBureau and customer-based audits
- Ability to effectively create, and update process documentation
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Essential Skills:
- Problem-solving skills and a good technical background
- Ability to work in a fast-paced environment
- Organized, independent, self-motivated and a quick learner
- The desire to learn and expand mindset
Required Experience:
- College degree in the field of computer science and/or equivalent in work experience
- Expertise in Unix operating System and coding / Scripting of Unix shell script
- Working knowledge of databases such as Oracle, Ingres and good in writing SQL queries for Oracle and/or Ingres
What will work well with our team?
We take a pragmatic approach to our work in an environment that blends fun with professionalism. We strongly believe in a team with great attitude and positive mindset working in an open and collaborative culture. Passion to produce great quality software and seeing innovation ideas coming quickly to market
What we offer:
A challenging and interesting role in an international, matrix-structured and dynamic corporate environment. This is your chance to join a highly innovative team in a global environment with a potential for development. You will encounter a friendly atmosphere with an entrepreneur mentality. We offer you a permanent employment with a competitive package.
If you think you are the right person to explore this opportunity and also passionate about creating forward-thinking solutions that fit clients' needs, then we look forward to receiving your online application.