Application Manager

Responsibilities

Finastra: who are we?

Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today: spanning retail banking, transaction banking, lending, capital markets and treasury. We are the third largest FinTech Company in the world.

Who are we looking for?

As part of our Application Management Team based in Baden, Switzerland, we are looking for a motivated and self-directed Technical Application Manager who is looking forward to working in a dynamic team and be part of a successful and multicultural organization.

Responsibilities & Deliverables:

• The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills
• Responsible for the timely completion of multiple internal and external technical projects in accordance with specifications and budgeted scope
• Efficiently and accurately execute deployment and configuration activities for continued customer satisfaction/retention
• Enforce corporate project standards and methodologies to minimize risks
• Regular reporting of project progress to the Head of Projects
• Address issues and provide knowledge of integration between project and support teams
• Problem solving of technical issues during the project
• Record and resolve internal defects and product related issues with the product teams
• Maintaining up-to-date documentation of procedures and system configuration
• Reviewing existing customer onboarding procedures and improving them as necessary to ensure effective service delivery
• Support product managers and sales teams when additional expertise is required
• Identify and mitigate project risks; escalate and resolve issues that impact project success

• Excellent interpersonal and communication skills
• Organizational skills, self-starter, high level of self-motivation and quick thinking.
• Ability to work under pressure in a fast-paced environment with tight deadlines
• Problem solving skills and strong technical background
• Encourage cross-team collaboration
• Practical approach

• Experience in Financial services, banks, fintech, SWIFT, ISO 20022 standards
• Working knowledge of Linux or equivalent and knowledge of scripting
• Working knowledge of databases such as Oracle, Ingres and good in writing SQL queries for Oracle and/or Ingres
• Working knowledge of FTP / SFTP/ WebSphere MQ integration

• Bachelor's degree - Economics/Finance or equivalent experience
• More than 5 years of experience in finance-related project teams, preferably with banks or financial institutions
• Dedicated, client-focused professional who can successfully plan and manage assigned projects
• Ability to liaise directly with clients and manage projects individually
• Ability to work with minimal supervision, independently
• Proven ability to manage multiple projects simultaneously
• Ability to build working relationships with colleagues and project members
• Ability to meet deadlines and work effectively and independently