This enterprise leadership role will steward our multi-year effort to eliminate paper and have a tangible impact on Fidelity's long-term success. We have aggressive goals in 2025 (20% reduction in 325+ million Outbound envelopes and 10% reduction in 8+ million Inbound envelopes) with sustained further reductions targeted in 2026 and beyond.

The Expertise and Skills You Bring

This enterprise leadership role partners with leaders across Fidelity, including Crystal Morrison who is the co-lead for the Paper Elimination effort. This effort is one of the four workstreams of the enterprise Operations Council with executive sponsors Bob Adams and Tonya Douglas. You will work to continue to establish the paper elimination targets and KPIs for Fidelity. This will require understanding and documenting all ongoing and planned efforts to address these goals and targets as well as coordinating the data analysis necessary to understand progress, opportunities, and challenges facing us in our efforts to eliminate paper and address anti-digital practices. You will lead efforts to determine whether ongoing efforts are sufficient, which need prioritization, and where additional focus and escalation is necessary.

You will act as the primary "face" of the enterprise effort with regular updates to executive leadership. You will develop and deliver the "narrative" and communications necessary to keep focus and drive change; assess the capacity and resources dedicated to the effort and make recommendations regarding resource planning; and you will document dependencies and critical path items needed to continue significant progress.

Expertise and demonstrated skills needed for this role include:

• Thinking and working across Fidelity
• Designing forward-looking strategic plans
• Establishing accountability and driving results
• Defining and executing core and common solutions across organizations
• Providing actionable, data-driven insights to facilitate decision-making
• Leading a significant and matrixed PMO
• Designing, coordinating, and leading frequent executive updates - Operations Council, Business Unit Updates, Executive Leadership meetings
• Working with L2 leaders in each BU to understand priorities, win advocacy and secure resources
• Design and deliver clear communications to a diverse audience - from line associates to CEO

Note: Fidelity is not providing immigration sponsorship for this position

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.