Job Description:
The Role
The Workplace Investment Quality Engineering CoE team is looking for a utility player who can play a vital role in supporting our Stock Plan Services (SPS) Client Validation Testing (CVT) events. We do this by coordinating the response to environment issues while also supporting our applications in a customer facing test environment.
Required Expertise
- A bachelor's degree or higher in Computer Science, Software engineering or related field
- Hands on experience on the mainframe side with application development & maintenance
- At least 6 years of experience working in sophisticated production environment, including mainframe, on-Prem and Cloud
- Knowledge of ETL, Java, Python, or other Distributed Technologies, including experience in Cloud platform such as AWS and/or Azure
- Confirmed experience of mainframe development/tools including COBOL, CICS, db2, JCL, VSAM, MQ, etc. and writing COBOL/Native stored procedures
- Experience working with CI/CD pipelines stacks like GitHub, Stash, Jenkins, Concourse, Ansible, Maven, JUnit, Docker, JMeter, Artifactory, Sonar, Veracode, Kubernetes, Udeploy
- Experience with monitoring systems such as CloudWatch, Datadog/Splunk, ELK stack
- Guiding resources assigned to the incident and ensures the incident is receiving the accurate support to drive resolution as quickly as possible
- Capability to partner with Operations and Customers on stability opportunities based upon reporting/trending findings as well as operational readiness
- Good technical background with the ability to discuss architecture, hardware, and software concepts and convey those concepts to team members, and/or other contributors across the organization
- Deeply self-motivated and independent, while coordinating activities within cross-regional and multi-functional teams
- Able to mentor team members in areas where you have domain expertise and able to coordinate with partners on
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The Skills You Bring
- Ability to interact/influence/negotiate with partners efficiently
- Able to grasp sophisticated features and break them into clear and concise stories with well-defined business value
- Ability to work with minimal direction and significant autonomy
- Strong self-starting, analytical, communication, and critical thinking skills
- Streamlining processes, optimizing workflows, introducing new features with positive business impacts
Responsibilities
- Provide day to day technical and functional mentorship to the team on Mainframe and Distributed applications
- Help in research and resolution of issues impacting client testing related to Mainframe and ETL/Informatica applications
- Ensure mainframe job abends are resolved immediately and come up with solutions to proactively resolve frequent abends
- Coordinate on new/upcoming code changes/functionality in both Mainframe and Modernized platform
- Collaborate with Distributed teams in supporting any upcoming client testing events
- Work closely with business partners to identify challenges and areas of improvement
The Team
The WI Quality Engineering Center of Excellence (COE) is passionate about driving Engineering Excellence across our squads and improving the customer experience! The mission of the COE is to focus on engineering efficiency, measurement, maturity, innovation, culture and craft. Stability is our top priority!
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.