Job Description:
The Senior Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. Is considered a crucial employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.
The Expertise and Skills You Bring:
- Bachelor's degree; equivalent life/work experience
- 3 + years of experience in security, law enforcement, or military
- Ability to perform under stressful conditions
- EMT / prior medical 1st Responder training strongly preferred
- Maintain a valid U.S. passport and driver's license
- Strong interpersonal skills
- Ability to spend significant periods of time walking or standing at a fixed post
- Ability to build and manage relationships in a business setting
- Ability to work effectively with senior management
- Ability to influence and lead others through ordinary and crisis situations
- Ability to adapt to change
- Detail oriented and ability to follow standard operating procedures
- Excellent organizational skills
- Basic supervisory skills, ability to lead small team on assigned shift
- Solid understanding of current security technology & systems
- Demonstrated knowledge of physical security principles
- Willingness to work both independently and as part of a larger team
- Proficient with standard computer applications and ability to learn specialized programs/applications
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The Value You Deliver:
- Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
- Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
- Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions; may assist with initial investigative steps and analysis of data to identify trends
- Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
- Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - routinely acts as primary decision maker / incident commander
- Produce accurate reports and records of activity and incidents; may review and provide feedback on written reports, checklists, etc. prepared by junior team members for completeness and accuracy
- Serves as field trainer/mentor for new associates
- May be assigned specialized program work in addition to regular duties
- May be assigned to provide specialized security services to Fidelity sponsored events, executives, clients and other high-profile individuals.
- Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed
#globalsecurity
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.