Job Description:
The Role
As the Senior Manager, Software Engineering within National Charitable Services you will have the opportunity to work within Giving Marketplace. Our team operates much like a start-up within Fidelity, to develop capabilities for users/participants to donate time, expertise and money to non-profit organizations.
Our team has built a culture that encourages thoughtful conversations, meaningful dialog, deep collaboration and mutual respect towards a common goal. Team members are empowered and encouraged to share their thoughts, be themselves and bring their unique perspectives into the mix as we grow. Our team uses a variety of technologies that either use your current skills or build a platform for continuing to grow by learning new technologies.
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You will lead a team of engineers in the delivery of both business and technical initiatives. This is a delivery lead role where you will work closely with product owners, scrum masters, architects, and outside engineering teams to deliver high quality technology solutions to meet our customer needs. In an agile structure, you will partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and resource requirements, set and refine the mission. You will ensure alignment on the "what" and "when" work that is to be performed through ongoing planning and prioritization of a product backlog. You will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve the Fidelity Charitable many solutions, thinking and working across Fidelity.
You will also be responsible for growing and developing a high performing engineering team, who are driven and autonomous in nature. You will support the development of a healthy team culture that retains your team members and encourages their professional development and career aspirations. You will enable squad members to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role and empower others with that knowledge.
The Expertise and Skills You Bring
- A Bachelor's or Master's degree in Computer Science, Software Engineering or related field (or foreign education equivalent)
- 8+ years of full-stack development experience with architecting, designing, developing and maintaining multi-tier internet facing web and microservice applications and APIs using Angular, Node JS, Nest, Java/J2EE, REST, Spring, GraphQL, MySQL (Aurora Cloud DB, etc.) and proper test automation frameworks in a fast-paced Scrum environment
- People management experience where you were responsible for hiring, performance management and career development of engineering associates
- Familiarity with AWS services architecture and solution patterns is preferred
- Experience and knowledge of cloud solutions, serverless architecture, containerization strategies, as well as web apps landscape and emerging technologies
- Experience in DevSecOps standards, best practices, and tools like Jenkins or Jenkins Core, Git/GitHub
- In-depth knowledge of secure coding standards, modern digital experience platform and architecture, and sound development principles using trunk-based development, feature toggles, etc.
- Experience of balancing business and TLM needs with sound judgment, evaluating broad business issues and engaging appropriate parties at all levels.
- Strong technical background on crafting and developing enterprise digital applications with micro service architectures
- An understanding of modern software development practices such as infrastructure as code, test automation, CI/CD, containerization, etc.
- Demonstrates effective leadership skills & strong delivery skills in a fast-paced environment using agile methodologies
- Excellent interpersonal, communication and influencing skills to facilitate collaboration across technology and business partners at all levels of management across multiple business units
- Coach team members to fulfil their potential, and ensure a culture of continuous learning
The Value You Deliver
- Collaborates with Product Management to understand business requirements for upcoming Roadmap Initiatives
- Drives the definition of solutions for these Initiatives with Architects & Technical Leads
- Translating business objectives into strategy and approach, prioritizing backlogs and sprints, defining the business process and KPIs, and keeping partners advised of plans and progress
- Demonstrating an agile mentality in partnership with Product Area Leader and peer Squad Leaders to achieve broader business objectives
- Making informed trade-off decisions to strike the right balance between quality, cost, and timelines
- Works with the other BU's and shared services teams such as ECC, ECS, EI, WI and PI Engineering and Operational Teams to iteratively deliver quality solutions to our customers
- Promotes engineering best practices, architectural standards, and consistency
- Ensuring code reviews, unit testing, and integration testing are completed efficiently and effectively
- Provides outstanding support, including on-call support when necessary
- Manages technology vendor relationships
- Works with their Scrum Master on improving cycle time and throughput for the team
- Monitors team effectiveness and addresses issues affecting team productivity
- Guides and mentors team members on personal growth and career progression
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.