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Senior Manager, Digital Marketing Automation

AT Fidelity Investments
Fidelity Investments

Senior Manager, Digital Marketing Automation

Westlake, TX

Job Description:

The Marketing Technology team is looking for a Marketing Automation Developer to design innovative solutions leveraging cloud technologies. In this role, you will work with client servicing business partners to understand their digital marketing needs and translate those needs into creative and innovative solutions that meets clients where they are. As a Developer on our Agile Marketing Automation team, you will build solutions in SFMC Cloud Pages, Automation Studio, Journey Builder, Email Studio, Content Builder, Marketing Cloud Personalization, AMPScript, SSJS, etc. building journeys, emails, and automations as a cross-functional member of the team.

The Team

The Marketing Technology team focuses on designing and implementing capabilities and experiences that bring customer strategies to life. Technically creative and nimble, this team is known for creating innovative user-friendly solutions based on complex business requirements from business stakeholders across the organization.

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The Expertise You Have

  • Demonstrated experience using Marketing Automation systems, Salesforce Marketing Cloud required in addition to basic understanding of Salesforce CRM and the CRM core objects.
  • Web development: Responsive HTML/CSS, REST/JSON API clients, JavaScript, SSJS, github
  • Database experience (SQL)
  • Understanding of industry best practices related to digital customer experiences, UXD, and web design
  • Strong, confident presenter and communicator
  • Proven ability to partner with and collaborate with other leaders to deliver business outcomes
  • Strong understanding of technology inclusive of user interface, data flows, and back-end systems

The Skills You Bring

  • Creative problem solving with attention to detail
  • Ability to learn with and teach others
  • Experience with the Agile methodology
  • Leading paired programming and team programming
  • Collaboration: Excellent interpersonal people skills and the ability build productive relationships with a broad array of functional areas.

The Value You Deliver

  • Consulting with internal business partners to create digital experiences that drive action
  • Increase business partner understanding of platform capabilities and new technologies that may benefit business strategies
  • Driving better customer experiences through agile working teams
  • Proactively provide ideas and solutions towards the improvement of the process and the business
  • Coaching and mentoring junior developers, conducting peer reviews with developer teammates

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Westlake, TX, USA; Covington, KY, USA
Job ID: Fidelity-2100689
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.