Senior Business Analyst

Job Description:

The Role

The Senior Business Analyst is part of a team that enables the Legal Technology Management group to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Legal Department associates. The individual will serve as a vital conduit between delivery teams and stakeholders to ensure we meet the differentiated needs of our stakeholders. The Business Analyst conducts and provides end-to-end project oversight and maintains a prioritized backlog, helps test solutions, and is an active participant in building effective business partner relationships.

As a member of the team, the Senior Business Analyst leads initiatives with diverse scope and complexity, acting as the primary interface between end users, product management, and the systems organization. Our Analysts collaborate with business partners to assess complex business requirements and translate them into effective technology solutions. Finally, we support our team's dedication to quality by crafting and implementing tests that address business needs and ensure the delivery of solutions to our end users.

• A bachelor's degree, preferably in Business, Finance, Information Technology, or Management Information Systems.
• 8+ years of experience requirements gathering, process mapping, developing digital solutions.
• Document Management experience desirable.
• Able to understand the technology and software architecture of an application. Has an understanding conceptually of API's v Database v AD Groups, UI v UX etc.
• Experience with Technology tools used within the Legal industry, a plus.

• An eye for identifying overly complex processes and developing simple and scalable alternatives.
• Build stakeholders' relationships to manage expectations and agree on clear goals, objectives, and timelines.
• Must be able to analyze complex and ambiguous issues, recommending creative solutions with clear and concise presentations.
• Excellent planning, organizational, and time management skills
• Approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change.
• Ensuring cross-functional alignment with other departments across the company through effective communications, strong relationships, and a deep understanding of the business
• Proficient in MS Office Suite of products
• Proficient in MS Visio, MIRO, or other data modeling tools
• Has understanding and ability to use MS Project

• Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measure results.
• Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability to keep pace, make progress and bring others along.

• Ability to think strategically about business goals and roadmap how the unique elements fit together.
• Ability to build credibility and trust with diverse partners and understands how to influence without authority.
• Ability to encourage, prioritize, and coordinate delivery, providing strategic guidance to align efforts while clearly communicating progress, decisions, blockers, and risks to partners.
• Experience collaborating and translating business requirements into action for designers and developers in an agile environment.
• Working experience within an agile (SCRUM, XP, Kanban, etc.) environment or desire to quickly adopt, preferred.

• Demonstrate the ability to work in a fast paced, collaborative, client-centric environment and possess a positive, can-do demeanor.
• Confident communication skills, both oral and written, with ability to present and converse with both technical colleagues and attorneys.

• Assisting in defining and implementing Legal technology strategy roadmap
• Collaborating with partners during the visioning and concept development of a product
• Working closely with stakeholders to ensure that the Minimum Viable Product (MVP) is clear and understood by the delivery teams.
• Solving application related problems, making decisions, completing trade-off analysis to stay on track towards business deliverable commitments.

• Assessing value, developing cases, and prioritizing stories, epics and themes to ensure work is aligned with technology strategy and results in maximum value.
• Working with end-users to define testing environment and acceptance criteria; explains the criticality of their active involvement in test design and all testing phases.
• Defining, creating, and implementing test plans and cases; estimating time, effort and resources required.
• Drafting key objectives and results, strategies and analyzing the product data to make business decisions.