Senior Analyst-Strategic Control, Design, and Analytics

Job Description:

The Role

The Workplace Investing Strategic Control Design and Analytics Senior Manager is responsible for the proactive identification of risk and establishment of systemic controls to mitigate gaps in the control environment.

The Expertise and Skills You Bring

• Quickly grasp sophisticated custom processes and assess risk across the entire WI Caps organization.
• Document process and control workflows and identify risks and control gaps within these processes.
• Analyze loss and incident data to identify themes and prioritize opportunities for improvement.
• Prepare and deliver presentations.
• Influence the organization in making process, quality, and control improvements.
• Partner with Implementation/Sales/Managing Director organizations to ensure opportunities are appropriately prioritized and implemented.
• Use data analytics for issue identification through creative thinking and automation.
• Collaborate with the robotics and other automation teams to ensure controls and processes are efficient and manual processes are minimal.
• Drive improvements and risk reduction efforts. Use conceptual and creative thinking; interpersonal understanding; analytical skills.
• Ability to work in a fast-paced environment.
• Research the associated risks, regulations, and service levels to define improvements and standard operating procedures for quality controls.
• Bachelor's degree required.
• 5-7 years' of experience evaluating, designing and improving controls (i.e., audit, risk or operations/quality management).
• Proven project management and leadership capabilities.
• Professional quality/risk/audit/compliance/technology-related certifications are a benefit (e.g. Six Sigma, CPA, CIA, CISA).
• Data analysis experience is a benefit (e.g., SQL, Alteryx, Power BI, SAS, Tableau, Python)
• Actively perform dedicated and targeted data analysis to identify risks for management. Strong coordination with key business partners will be required to obtain data sets and confirm results of the analysis.
• Ability to balance multiple projects and tasks simultaneously within a tight timeframe.
• Knowledge of WI operational processes, controls, and associated risks, is preferable.
• Strong presentation, written and interpersonal communication skills.
• Critical thinking and problem-solving skills.
• Teammate and leader who constructively works to achieve team goals and provide departmental thought leadership.
• Ability to collaborate with business partners to build consensus and influence/prioritize outcomes.
• Employ current and emerging data analysis tools and techniques.