Job Description:
The Role:
The Senior Analyst, Order Room will be working on day-to-day client inquiries, system issues, product improvements, and development projects. Your work, skills, and performance will provide clients with an outstanding experience. This role will also play a pivotal role in risk-abatement for Fidelity and for the numerous clients that trade in our platforms. Finally, you will play a role in the continued improvements of such products.
- Supporting retail and institutional client order flow which utilizes direct FIX connectivity to FCM as well as Institutional order flow directed to FCET Products
- Operating order routing and recovery procedures during system and market place issues
- Building professional relationships with external execution venues and other Fidelity business units
- Utilizing your ability to analyze a problem, obtain and evaluate information to support sound conclusions.
- Understanding the regulatory and risk environment and their impact to processes and decision-making
- Applying open communication and teamwork throughout the group
- Operating under set procedures but demonstrating flexibility and creativity in making improvements and efficiencies
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The Expertise and Skills You Bring:
- You have 2-4 years of Capital Markets or Brokerage Operations experience
- You have strong client service skills in a fast paced environment
- You hold Series 7 and 63 licenses. If not currently held, must obtain within 6 months of hire.
- A strong client service mindset
- Ability to work both independently and in a team environment
- A solid understanding of brokerage/sell-side business
- The ability to work in a fast paced, high intensity trading desk environment
- Excellent verbal and written communications skills
- Awareness and sense of urgency to resolve and /or manage problems
- Your ability to work with people across a large organization comprised of multiple business lines
- Your understanding and/or ability to learn equity market structure, electronic trading products, and FIX protocol.
The Team
The Fidelity Capital Markets (FCM) Order Room team provides coverage for all Fidelity Broker Dealer order flow. This team is responsible for ensuring the proper routing and execution of equity and option order flow for FCM's Electronic Products (RouteHub), Trade Flow, FBSI Mainframe Order Region, and support for the Equity Trading Floor. The team also acts as point of contact to all exchanges, ECNs and ATSs for order and routing-related issues. The Order Room provides coverage to numerous business units, and products across Fidelity.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.