Job Description:
PRODUCT AREA LEADER - Associate Solutions
The Role
As the Associate Solution Product Area Leader, you blend deep financial services platforms and digital user experience expertise with a dedication to delivering customer value. You will define and evolve the product areas' vision, strategy and mission and ensure continued alignment and prioritization of work with other key initiatives. In an agile structure, you will partner with other Fidelity leaders to establish product area level strategic priorities based on an understanding of customer needs and enable execution of these priorities by the cross-functional squads aligned to your product area. You will support these squads as they improve value delivered through prioritization, creativity, innovation, collaboration, and decision making and encourage them to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success.
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- Enabling an agile and frictionless organization by continuously demonstrating agile behaviors and align teams to expected outcomes
- Proactively partnering with Domain, Product Area, Chapter Area/CoE, Squad and other leaders to:
- understand the needs of customers and other partners
- define, evolve and communicate strategic priorities, the product area vision and its mission, to execute the domain and broader business strategy and increase the value delivered to customers
- define & measure performance through objectives and KPI's to define and deliver agreed upon business, financial, technology, and people results
- evaluate and resolve capacity needs aligned with strategic priorities, making trade-offs where necessary
- ensure squad optimization through ongoing prioritization and evolution of the squad missions
- inspect and evaluate progress and remove impediments to delivering value
- Supporting and encouraging squad leaders to build appropriate learning opportunities to develop skills
- Working with Chapter Area and other Product Area Leaders to develop technology roadmaps, to drive consistency in use of platforms and APIs, to minimize redundancy and manage IT
- Build mutual trust between Domain and Service & Delivery Operations; set expectations early and often
- Enable flexibility and innovation through mutual trust and visibility
- Encourage and display collaborative behaviors
- Promote a culture of experimentation that incentivizes associates to try new ways of working
The Expertise and Skills You Bring
- Minimum of 10 years of meaningful experience leading multiple teams in agile framework
- Bachelor's degree in relevant field
- Experience engaging with senior internal and external customers and partners
- Jira and Jira Align experience preferred
- You are a committed leader who serves and an inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy
- You have senior level experience defining strategic roadmaps and leading the development of solutions and offerings aligned with and in support of the strategic direction of the business
- You have strong communication, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization
- You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
- You have or are committed to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers
- Senior level experience defining strategic roadmaps and owning the development of solutions and offerings aligned with and in support of the strategic direction of the business
The Team
The Associate Solutions Product Area Leader manages a team of squad leaders and will work in partnership with these leaders, other Product Area Leaders and Chapter Area Leaders aligned to the product area. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.
The Fidelity Charitable Gift Fund ("the charity") is a public charity that sponsors the largest national donor-advised fund program. Since 1991, the charity has introduced tens of thousands of donors to the benefits - an increased charitable impact - of using a donor-advised fund to meet their philanthropic goals. The charity is governed by an independent Board of Trustees, which has hired Fidelity Charitable, a business unit of Fidelity Investments, as the service provider of the charity. These services include Program Development, Investments, Service Delivery, Marketing, Finance, Tax, Technology, Compliance, Risk, and Fundraising.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.