Job Description:
Position Description:
Scales digital platforms to power customer experiences using RESTful and GraphQL interfaces. Organizes and streamlines data to facilitate business decisions using data visualization tools - Tableau and Power BI. Designs, builds, and tests Application Program Interfaces (APIs) using Postman, Insomnia and Datadog. Provides digital solutions using Unified Modeling Language (UML) work products - use case diagrams and activity diagrams- in conjunction with Web API technical documentation in JSON and XML. Performs business, data, or system analysis and program management of enterprise-wide initiatives (digital platforms of self-service APIs, tools, services, knowledge, and support). Defines and coordinates project scope to maintain and improve brokerage services which- customer information, check deposit, mobile movement, and customer delivery sub domains. Develops digital capabilities for a cohesive customer experience across products and channels, by focusing on customer needs, emerging technology, financial trends, and enterprise goals.
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Primary Responsibilities:
- Proposes modifications and improvements based on user need.
- Collaborates to improve performance and scalability of applications.
- Collaborates across product areas to craft and validate ideas for digital capabilities.
- Assists with key decisions on platform roles and practices.
- Synthesizes customer needs, emerging technologies, and financial trends into business strategies.
- Schedules and conducts requirement gathering workshops to elicit requirements according to enterprise best practices.
- Analyzes information to determine, recommend and plan API contract solutions for REST and GraphQL.
- Documents user interface requirements, system requirements, cross-application dependencies, and business rules in Confluence, Swagger, Share Point and Mural.
- Collaborates with QA teams to ensure successful delivery of digital products, primarily focused on Test Data Management (TDM).
- Assists with program management on cross-business unit initiatives, including alignment with architecture.
- Expands the usage and integrity of business capability APIs powering customer experiences.
- Mentors junior team members.
Education and Experience:
Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Principal Analyst (or closely related occupation) performing real-time analytics application development within a Big Data and financial services environment.
Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Principal Analyst (or closely related occupation) performing real-time analytics application development within a Big Data and financial services environment.
Skills and Knowledge:
Candidate must also possess:
- Demonstrated Expertise ("DE") modernizing existing applications and products by upgrading in scale and incorporating near real-time data analytics; migrating data from on premise to Cloud (Snowflake, Azure and Google Cloud Platform's Big Query); and enabling BI insights using Tableau, Grafana and DataDog.
- DE writing SQL queries and scripts to extract data from large data sets within relational database environments; writing stored procedures to insert and maintain data using Informatica, SQL, and T-SQL/PLSQL database queries; performing data transformations using Informatica; and developing and staging data analysis reports using Power BI, WebFocus and Grafana.
- DE gathering business requirements in alignment with defined Lightning Web Components (LWC) framework; performing technical analysis of data for customer servicing (phone calls and paper forms) using Tableau dashboards; and translating technical analyses (for project teams to ingest and develop) into Rest API contracts and Graph QL graphs.
- DE supporting enterprise level initiatives using Confluence, Mural board, and Swagger platforms; requesting and validating Web services and RESTful APIs using Postman, Insomnia, and GraphQL in Apollo Federation; and participating is Agile and Scrum ceremonies using JIRA and JIRA Align.
#PE1M2
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.