Marketing Content Automation Administrator

Job Description:

Job Description: Marketing Content Automation Administrator

Fidelity Investments is seeking a skilled Content Automation Administrator to join our dynamic Sales and Marketing team. The successful candidate will be responsible for utilizing an enterprise tool (such as Seismic, Pitcher, Big Tin Can, etc) to automate the creation of sales and relationship management presentations and marketing materials. This role involves programming automated decks, supporting users, and ensuring the efficient operation of the content automation tool.

Key Responsibilities:

• Develop and program automated sales and marketing presentations using the automation tool.

• Collaborate with sales and marketing teams to understand their content needs and translate them into automated solutions.

• Maintain and update automated content to ensure accuracy and relevance.

• Provide technical support and training to users of the automation tool.

• Troubleshoot and resolve any issues related to the tool and automated content.

• Monitor the performance of automated content and make improvements as needed.

• Stay up-to-date with the latest features and updates of the tool to maximize its potential.

The Skills You Bring

• Bachelor's degree in Marketing, Information Technology, or a related field is a plus.

• Experience in marketing, sales and client service environments is a plus.

• Proven experience with content automation tools.

• Strong programming skills and familiarity with automation software.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong problem-solving skills and attention to detail.

• Thinks Independently: Provides creative solutions to objections/problems.

• Drives/Challenges Issues: Digs deep to get to the root of each issue. Drives assigned tasks, constantly challenging mediocrity, and complacency. Takes the initiative and full ownership of projects. Meets deadlines.

• Proactive Participant: Accepts, seeks out new assignments with regularity. Sees each assignment through.

• Commitment: Displays commitment to group and commitment to excellence. Exhibits professionalism consistently.

• Collaboration: Excellent interpersonal people skills and the ability build productive relationships with a broad array of functional areas. Also, able to bring internal business partners along on our journey.

How Your Work Impacts the Organization

The Marketing Solutions and Innovation team focuses on designing and implementing capabilities and experiences that bring customer strategies to life. Technically creative and nimble, this team is known for creating innovative user-friendly solutions based on complex business requirements from business stakeholders across the organization.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.