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Facilities/Data Maintenance Technician

AT Fidelity Investments
Fidelity Investments

Facilities/Data Maintenance Technician

Boston, MA

Job Description:

As a member of Fidelity's Engineering Operations team, you will be directly responsible for ensuring that equipment operates reliably and the uptime of the facility in maximized. Reporting to the Engineering Manager, you'll be self-performing or overseeing vendor-performed maintenance on critical equipment serving data centers and offices. You'll also coordinate or perform reactive maintenance, troubleshooting, repairs in response to work orders.

The Expertise You Have

  • High School diploma, GED, trade school or equivalent required
  • 3+ years of related facilities experience
  • 2+ years of experience in a mission critical environment a plus
  • Experience with Building Mechanical, Electrical, Plumbing or Controls systems.
  • Licensed in HVAC/Refrigeration or Electrical is a plus.
  • Ability to read and interpret engineering drawings, construction documents and O&M manuals.
  • Your knowledge of computer applications such as Excel, Word, Power Point, Outlook, CMMS and BMS systems.

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  • Comprehensive understanding of HVAC, Plumbing or Electrical industry standards, protocols, installations, and best trade practices, along with a working knowledge of electrical, fire safety and IT infrastructure.
  • Ability to develop and maintain procedures such as SOP, MOP etc.
  • You are highly organized and diligent to balance maintenance priorities and procedures.

Your Responsibilities

  • Performs all preventive and remedial maintenance work on building mechanical, plumbing and electrical systems to assure critical distribution systems including the chiller plant, generators and UPS requirements are met with minimal adverse business impact.
  • Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required.
  • Direct and assist as necessary, vendors/contractors performing remedial repair activities.
  • Demonstrates the ability to work with and provide assistance to the engineering staff.
  • Utilizes tools, processes, procedures, and notifies/advises superiors as appropriate to ensure the consistent flow of information and activities.
  • Complete daily log entries / update engineering staff via email.
  • Assist with all department projects, plans and improvements.
  • Support Fidelity's ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements
  • Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions taken through the escalation process.
  • Demonstrates the ability to employ both an electrical riser and one-line diagram to locate, employ or correct faulty electrical circuits and related protective devices.
  • Completing all critical maintenance on time and with attention to detail.
  • Ability to be on-call or work extended hours as needed.

Fidelity Investments is #hiring in Boston MA. We are looking for multiple teammates with building operations experience and a strong Mechanical and HVAC background. Now is the time to work for a company with a great culture and has the benefits to match. Feel free to reach out with any questions.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Boston, MA, USA
Job ID: Fidelity-2063709
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.