The Role

The Portfolio Services team within Fidelity Asset Management Solutions (FAMS) provides daily support to the investment organization to help ensure the integrity of the operational landscape and serve as a point of contact for investment professionals and FAMS business partners. We do this by taking the lead on new product implementation and product updates, troubleshooting problems, coordinating cross-company initiatives, and driving efficient business processes.

We are looking for someone who is passionate and motivated with a strong desire to support the investment process on behalf of our customers. We work alongside investment professionals and key business partners to drive efficiency and bring new products and services to our retail and institutional customers. The Director of Portfolio Services is a leader who demonstrates the ability to manage complex projects, help triage business issues, develop and establish efficient processes, and maintain relationships across the organization in support of critical strategic priorities. The successful candidate will excel in a fast-paced environment, demonstrate the ability to lead complex initiatives, and drive creative solutions.

The Expertise and Skills You Bring

• 7-10 years working experience
• Bachelor's degree required; master's degree preferred
• Broad-based Fidelity and/or investment industry experience: experience supporting investment processes, familiarity with middle and back-office investment functions and operations
• Strong project-management skills; can think end-to-end about processes and workflows
• Demonstrated relationship building and influence capabilities
• Excellent written and oral communication skills
• Strong team orientation; commitment to excellence; attention to detail
• Strong interpersonal skills with ability to collaborate with multiple stakeholders

The Successful Candidate will:

• Coordinate and lead cross-company project teams
• Manage programs from inception to completion to meet business goals
• Build & foster strong relationships across multiple internal and external teams (e.g., Legal, Compliance, Treasurer's Office, Fidelity Fund & Investment Operations (FFIO), Risk, Investment Product, Product Governance, etc.)
• Support business priority changes and new requests
• Partner to develop new alternative investment products (e.g., Exchange Fund) and collaborate with our distribution partners in Personal Investing (PI), Fidelity Institutional (FI), Others
• Participate in implementation strategy to enable effective and efficient processes for FAMS products and business functions
• Perform impact assessments and resolve issues
• Develop workflow documentation and desktop procedures

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.