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Director, Managing Director, 401K Relationship Manager

AT Fidelity Investments
Fidelity Investments

Director, Managing Director, 401K Relationship Manager

Salt Lake City, UT

Job Description:

The Purpose of Your Role

The Managing Director (MD) manages a book of business of the largest and most complex plans in the Advisor Market and is responsible for client satisfaction, retention and profitability. The MD is responsible for developing strong business relationships with the Advisor and with the C-suite level decision makers within the Plan Sponsor organization and for the overall success and satisfaction of both relationships. Travel is expected 25% of the time.

The Expertise We're Looking For

  • Bachelor's degree or equivalent work experience required. MBA or equivalent preferred
  • 5+ years of experience in financial services and/or client-facing role
  • Prior experience working with Financial Advisors preferred
  • Comfort in public speaking, with the ability to handle unstructured Q & A
  • Demonstrates a broad-based knowledge of the characteristics of DC and financial services industry.
  • Strong interpersonal, influencing & negotiating skills with senior business leaders
  • Demonstrated focused, organized and systematic approach to accomplishing tasks and achieving goals, with the capacity to effectively balance a number of competing priorities
  • Thorough understanding of ERISA, regulatory laws related to the DC market, and investments
  • Series 7 and 63 license required within 90 days of employment

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The Skills You Bring

  • The MD must thoroughly understand the business, culture, politics and the goals of the Plan Sponsor organization as it relates to their benefits plans and must understand the specific value proposition of the Plan's Advisor
  • Working with the Plan Sponsor and Advisor to provide regular reviews of the Plan and develops an annual strategic business plan to identify enhancements consistent with the Plan Sponsor organization goals.
  • Providing consultation on the current legal and regulatory environment and how changes may impact the Plan.
  • Working closely with the Plan's Advisor to ensure an Investment Review is conducted at least annually, which includes a comprehensive presentation on the performance of the Plan's investments.
  • The MD works closely with Fidelity's internal administration and operations staff who are responsible for the day-to-day operation of the plan.

The Value You Deliver

  • Primary responsibility and accountability for plan retention. The MD proactively assesses risk factors and works to mitigate them. He/she quickly identifies and escalates competitive risk situations, and develops and executes a plan to retain the business.
  • Responsible for maintaining and improving the profitability of the relationship including fees, funds, selling products and service adoption and cross-selling other Fidelity products such as NQ, Stock Services and Payroll. The MD provides regular Plan cost analysis to the Plan Sponsor and Advisor, manages all fee negotiations, manages fund line-up discussions, and introduces services that manage costs and/or increase cash flow through increased participation and deferrals.
  • Responsible for Advisor support for plans at Fidelity. This includes relationship building activities mentioned above as well as coordinating information and activities across different MDs

How Your Work Impacts the Organization

Fidelity Investments Workplace Investing provides investment management & recordkeeping services to defined contribution 401(k), 403B, and 457 plans for the small- and mid-size corporate, and tax-exempt markets.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Salt Lake City, UT, USA; Albuquerque, NM, USA; Westlake, TX, USA; Greenwood Village, CO, USA
Job ID: Fidelity-2101420
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.