Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Director, Exchange Services

AT Fidelity Investments
Fidelity Investments

Director, Exchange Services

Merrimack, NH

Job Description:

The Role

The Director of Exchange Services reports to the VP, Research and Market Data Services within Fidelity Fund and Investment Operations (FFIO). The role provides leadership to a team of associates and is a subject matter expert on the use of Exchange data across Fidelity. The Director partners with business units across the firm to mitigate risk and consults on solutions for Exchange data use cases. In addition, the team the Director leads is responsible for all Exchange reporting, audits, and budgets.

  • Leading, directing, and mentoring a team to achieve high-quality results.
  • Analyzing and interpreting exchange policies and making recommendations to ensure compliance
  • Identifying and prioritizing opportunities for automating and/or technological improvements
  • Providing strategic direction and prioritization
  • Explaining and delivering specific recommendations on business use cases, policy adherence and products
  • Collaborating with cross-functional teams on the contract and negotiation process to effectively represent budgets and business requirements
  • Serving as a strong business communicator with senior leaders and business partners, both internal and external
  • Keeping up to date with policy changes, market developments, and trends

Want more jobs like this?

Get jobs in Merrimack, NH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

The Expertise and Skills You Bring

  • Bachelor's Degree
  • Experience: 8+ years in financial service, ideally with an asset management or brokerage firm or a market data vendor
  • Familiarity with exchange policies and obligations
  • Understanding of exchange reporting requirements and audit procedures
  • Understanding of both brokerage and asset management business
  • Strong project management and data analysis skills
  • Ability to work with all levels of management and make high impact decisions efficiently
  • Innovation mentality - ability to identify and drive forward new ways to improve current processes
  • Excellent written and verbal communications skills and strong presentation capability
  • Proficiency in various PC software applications to include Microsoft, Access, Excel, Word, and PowerPoint

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Merrimack, NH, USA
Job ID: Fidelity-2102330
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.