Director - Data Center Facilities Operations

Job Description:

Reporting directly to Fidelity Real Estate Company's (FREC) Global Head of Engineering, you'll be responsible for delivering 100% uptime by leading a team of operating engineers responsible for the day-to-day operation of mechanical, electrical, plumbing and fire protection systems at the data center. You'll work closely with IT and Security teams to maintain a reliable infrastructure with 100% availability!

Please note that this is a Facilities (MEP focused) role, not an IT role.

Location: Morrisville, NC

The Expertise and Skills You Bring

• 10+ years of leadership experience with Mission-Critical Facilities (MEP) Engineering & Operations.
• Knowledge of Data Center Industry Standards, Best Practices and Uptime Tier Levels.
• Experience managing MEP infrastructure design, testing, and commissioning.
• Experience developing standards, guidelines, and processes to maintain high uptime in mission critical facilities
• Experience managing engineering service delivery through in-house staff and contractors.
• Track record of implementing continuous improvement initiatives to improve energy efficiency and uptime.
• BS in Electrical or Mechanical Engineering, or equivalent experience in relevant roles.
• Data Center certifications like CDCPM, CDCEP, CDCDP a plus.
• PE or MBA a plus.
• Strong knowledge of MEP/FP infrastructure design, commissioning, and operations.
• Ability to optimize engineering systems without sacrificing safety, reliability, and efficiency.
• Ability to concisely present technical concepts to non-technical audience.
• Ability to collaborate with internal and external partners to prepare business cases and budgets.
• Ability to develop life-cycle strategies for engineering systems in a thoughtful manner.
• Excellent vendor and contract management skills to ensure fast response and cost control.
• Ability to work productively in a high-pressure environment with tight deadlines and during emergencies.
• Ability to mentor and develop your team into a well-rounded engineering organization.
• Demonstrated people management skills; specifically in the areas of team leadership, morale, and development to foster positive outcomes and achieve established landmarks.
• Ability to act as an effective teammate or mutual contributor in order to meet common goals or achieve desired outcomes.

• Ensure that all activities necessary to maintain 100% uptime is performed as planned, while ensuring health & safety, security, and compliance.
• Oversee the maintenance of Fidelity's solar farms within North Carolina
• Proactively support the client (IT) needs in a flexible and timely manner. Work collaboratively with multi-functional teams to implement strategies that support the company's vision.
• Respond to and provide technical support to resolve abnormal operational incidents and determine root causes of failure.
• Track and publish data on downtime-causing incidents or near-misses. Develop, communicate, and implement strategies to prevent recurrence of failures. Collaborate with other sites to share lessons learned.
• Act as the primary contact for auditors and regulators; Ensure 100% compliance with all internal and external audit requirements.
• Develop operating budget and capital plan. Anticipate future needs for technology and equipment replacement to develop a thoughtful and cost-effective strategy.
• Provide program management support for national/global initiatives as assigned. Ensure consistency in design and implementation across the portfolio.
• Develop arguments for asset preservation and energy upgrades. Present technical topics to a non-technical audience.
• Develop and mentor team members to achieve professional growth. Identify training and development needs, possible career paths for mobility and encourage continuous learning.