Director, Data Analytics and Insights

Primary Responsibilities:

• Performs primary research on and measures in-market tests by employees both quantitative and qualitative methods.
• Designs, runs, analyzes, and interprets experimental tests.
• Maintains and develops analytical and research expertise.
• Develops standards and scales self-serve data analytics, tests, and experimentation approaches.
• Translates quantitative analyses and research finds into accessible visuals for non-technical audiences using a variety of data visualization tools.
• Formulates and applies mathematical models.
• Optimizes methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions.
• Collects and analyzes data and develops decision support software, services, or products.
• Develops and supplies optimal time, cost, and logistics networks for program evaluation, review, or implementation.

Education and Experience:

Bachelor's degree (or foreign education equivalent) in Business Administration, Global Management, Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and six (6) years of experience as a Director, Data Analytics and Insights (or closely related occupation) creating social media data/technology platforms using Python to leverage for business insights, data visualization and AI/ML models.

Or, alternatively, Master's degree (or foreign education equivalent) in Business Administration, Global Management, Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and four (4) years of experience as a Director, Data Analytics and Insights (or closely related occupation) creating social media data/technology platforms using Python to leverage for business insights, data visualization and AI/ML models.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise ("DE") building technology platforms - end-to-end pipelines for analyzing social media platform data by leveraging 3rd party APIs to ingest data into cloud technologies - Snowflake/Google Cloud - using programming languages - python/pyspark.
• DE performing data standardization, transformation and stacking of raw data (customer, behavioral, and geographic) fetched from native and 3rd party digital and social platforms into cloud platforms - Snowflake/Google Cloud; and creating advanced visualization modules, and automating dashboards using Google Data Studio.
• DE collaborating with business stakeholders and analysts to understand business and marketing questions related to social media content performance, social media conversation from target audiences - customers and prospects and social media trends; and utilizing gathered requirements to act as an analytics and data subject matter expert to develop analytical solutions, frameworks and roadmaps to package business, market and social intelligence to key stakeholders helping drive marketing and business KPIs and decisions.
• DE building, and maintaining AI/ML models - classification models and time series promotional response models to analyze social media conversation sentiment and topics, and also predict audience responses to social media promotional content based on statistical analyses such as regression, causality testing and K-means clustering; and interpreting model output and responses, and package analysis and insights to key stakeholders to drive decisions related to content themes, promotional tactics to drive marketing KPIs and outcomes.

#PE1M2

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.