Job Description:
Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team. Primary responsibility is to provide implementation and support services across several different platforms including telephony, network infrastructure (LAN/WAN/SAN), server hardware and storage devices. As a member of the Data Center Operations Team, the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server & network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict adherence to change and incident management policies. This role will include four 10-hour days over a weekend while working a 2nd or 3rd shift schedule.
Want more jobs like this?
Get jobs in Bellevue, NE delivered to your inbox every week.
The Expertise You Have and The Skills You Bring
- High School Diploma/2 Years of College
- 4+ years data center support
- Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies
- Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.
- Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control
- Experience with racking and stacking & cabling and labeling of servers.
- Knowledge in structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation.
- Excellent communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment.
The Value You Deliver
- Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms.
- Installation and Decommissioning of IT equipment - Includes creating project plans (network connectivity, port turn up, DNS), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity.
- Critical space planning - Ensure proper placement of IT equipment based on environmental factors and IT dependencies.
- Change and incident management coordination.
- Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure.
- Asset/Inventory management - Track and document all IT assets in CMDB tool throughout device lifecycle.
- Manage physical layer telecom connectivity and structured cable plant design.
- Assist in developing department policies and procedures.
- Assist and may lead project initiatives outside of BAU activities.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.