Job Description:
The Role
As a member of the Campus Engagement Squad, you will collaborate with your team and our business partners to develop innovative experiences for our next generation of customers by defining problems, conducting research and/or analysis, and developing a solution that supports our end-to-end offering. In the role, you will be:
- Identifying the needs and problems of our customers
- Keeping a pulse on emerging financial services, financial planning tools, technology, user experience and social trends.
- Leading conceptualization, development, and execution of new strategies, focused on quantifying and presenting the value that Fidelity's digital offerings provide
- Driving and supporting key aspects of the strategy and product development life cycle including business case development, business requirements, and crafting and implementing end-to-end digital experiences
- Working with both internal and external partners to optimize customer experiences
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The Expertise and Skills You Bring
- Strong analysis skills and ability work with multiple partners
- Experience building innovative digital experiences
- Data focused approach to articulating client needs in the design of products and solutions
- Implementing, measuring, and applying metrics to support rapid test and learn
- Ability to build credibility and trust with a diverse set of partners and understand how to influence without authority
- Ability to think broadly about both digital experiences, as well as how unique elements fit in an end-to-end experience
- Dedication to cross-functional collaboration in agile, client-centric, fast paced environments
- Bachelor's or equivalent with 5 (+) years of experience
- Experience working with secondary education and higher education institutions a plus
Value you Deliver
- Foster teamwork and a spirit of collaboration among team members and business partners while conveying a sense of urgency and responsiveness to meet business needs
- Run large and complex initiatives with multiple stakeholders to develop business requirements and then execute
- Proactively resolve barriers and issues that inhibit short and long-term goals
- Apply expert knowledge and act as a trusted advisor by providing consultation services to internal clients in areas of critical initiatives
- Participate in defining product vision, roadmap and growth opportunities
- Backlog management and prioritization
- Navigate multiple Fidelity Business Units to represent the TEM client and business needs
- Identify business needs and improvement opportunities; develop use cases and propose solutions
- Actively manage partner expectations and maintain strong communication throughout each release
- Establish and facilitate meetings to include demos of deliverables and impact analysis results
- Participate in organizational readiness activities, addressing obstacles and opportunities related to product delivery
- Build effective relationships with key business, IT and Legal, Compliance, and Risk partners to drive initiatives to completion
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.