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Community Relations Manager

AT Fidelity Investments
Fidelity Investments

Community Relations Manager

Boston, MA

Job Description:

The Role

The Community Relations Manager serves as the Fidelity lead for community relations engagement in the Rhode Island region, driving impact and programming with the local nonprofit community, and supporting regional and enterprise Community Relations strategy and implementation.

Key focus areas for this role include:

  • Creating high value initiatives that support under-served communities and engage Fidelity associates to deliver clear business value
  • Building and managing meaningful relationships and representing the brand both internally and externally
  • Collaborating across stakeholder groups to build strategic connections that advance shared priorities
  • Supporting enterprise and other regional initiatives
  • Delivering meaningful and measurable results for Fidelity and communities, aligned with organizational objectives and community need

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This role will require ample time onsite and in-person in the community in Rhode Island to foster relationships with key stakeholders and build and maintain a strong understanding of community and business needs.

The Expertise and Skills You Bring

  • Bachelor's Degree required, or equivalent relevant experience
  • Demonstrated experience in and/or understanding of corporate impact field (community relations, corporate citizenship, corporate social responsibility, social impact, etc.)
  • Strategic internal and external relationship and stakeholder management experience
  • Strong project management skills and the ability to adeptly manage concurrent high priority initiatives
  • Ability to navigate a large, complex organization and operate with an agile mindset
  • Track record of successful employee-volunteer programming, measurement and reporting, and connecting and balancing business and community needs
  • Experience working with under-served communities, through professional and/or personal experience
  • Strong writing and speaking skills for a variety of audiences, from entry-level employees to executives

The Value You Deliver

Your work will ensure efforts are cohesive, consistent, and effective in supporting Fidelity's community strategy, mission, and goals, delivering business value and benefiting local communities. You will collaborate with a team across the country to develop and implement the national program strategy. You will collaborate closely with the local public affairs lead in Rhode Island, regional leadership and other business partners to identify regional priorities and manage relationships to deliver programming that advances business goals and creates lasting community impact.

The Team

The Community Relations team is responsible for developing, implementing, and managing Fidelity's community engagement and employee-volunteerism efforts. As part of the team, you partner with peer community relations professionals across the firm to support the execution and measurement of high-value programs that create change in our communities. The Community Relations Manager reports to the Vice President, Regional Community Relations and serves as a key member of the regional Fidelity team in the local nonprofit community and among the regions' employee volunteers and business partners.

How Your Work Impacts the Organization

Fidelity's Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity's reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm's state and local government relationships, public affairs, and community relations activities across Fidelity's regions in the U.S. As part of a centralized organization, you will know what's important across the enterprise and benefit from a culture that promotes professional and personal growth.

This role advances Fidelity's position as a good corporate citizen and creates meaningful impact in underserved community. You will support the development and implementation of Fidelity's community relations strategy locally and support ways for associates and leaders to connect with the community. The work enhances firm's profile with media, opinion leaders, policymakers, and the public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Boston, MA, USA; Smithfield, RI, USA; Merrimack, NH, USA
Job ID: Fidelity-2100797
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.