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Chapter Leader, Healthcare Group

AT Fidelity Investments
Fidelity Investments

Chapter Leader, Healthcare Group

Merrimack, NH

Job Description:

The Team

The Health Care Technology Group supports the recordkeeping and administration of health benefits (medical, dental and vision plans) and life insurance plans on behalf of Fidelity's corporate clients, their employees and retirees. The technology associates on the HCG Platform team interact with business partners as well as systems partners who have responsibility for client-facing channels such as NetBenefits®. The development teams are located across USA and India. This role is based of North Carolina, USA. Team size is 150+ resources across IT and Product. Highly motivated team works completely on Agile Methodology.

The Health Care Technology Group (HCG) Team is looking to fill an interesting and challenging position on its development team. As a senior technical leader, you will be expected to contribute to the technical leadership and center of competence within the HCG team. This includes:

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  • Providing mentoring to the HCG team of developers and tech leads with specific emphasis on sound fundamental development methodology.
  • Providing leadership on project development policies, procedures, standards and strategies.
  • Participating in the HCG team's effort to improve the productivity and quality of the entire development process.

The Expertise You Have

  • Computer Science or Software Engineering degree
  • 10+ years of development experience with 5 - 8 years of technical leadership experience at a senior level.
  • Strong understanding of ITSM practices including experience in leading operational excellence objectives to support critical enterprise systems
  • Experience in talent management including leading, coaching, and developing teams
  • Experience with Data Exchange with Vendors a must
  • Experience with file/feed management and supporting batch and feed processing
  • Agile leadership experience preferred
  • Excellent understanding of Rest concepts and developing rest apis using spring boot with tomcat
  • Excellent understanding of Java 8 capabilities, lambda, streams and functional interfaces, spring modules, including IOC, MVC(Rest), BATCH, spring boot along with other core components like oauth2 and security
  • Champions best practices for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack
  • Proven leadership skills, demonstrated ability to influence product teams to deliver scalable robust solutions.
  • Significant experience working on application design supporting large complex business domain. Proficiency in multiple enterprise technologies, design patterns, and techniques.
  • Exposure to emerging technologies like AI/ML, Data analytics will be an advantage
  • Experience in cloud technologies and practices.
  • Experience with containers, database upgrade, Disaster Recovery testing, Software Life Management and well-grounded in the knowledge of engineering and continuous delivery practices.
  • Bachelor's Degree (Computer Science or related fields)

The Skills You Bring

  • Strong technology background focused on engineering excellence with the experience to guide and advise development teams to build a trusted leadership support model.
  • Committed people leader capable of developing others within your knowledge area to accelerate and achieve increased skill proficiency
  • Excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization
  • Continuously improve and encourage an agile way of working
  • Optimally develop and proactively share your knowledge and perspectives and build the same expectation within your chapter
  • Intellectually curious and model a culture of continuous learning, mentoring, and coaching
  • You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
  • You are an excellent problem solver, able to assimilate information quickly and accommodate change
  • You can logically break down, organize information, and explain it
  • Deep knowledge and experience of engineering principles, patterns and practices and a commitment to continuous learning and improvement.
  • Experience with modern agile engineering approaches and focus on operational excellence.

The Value You Deliver

  • Successfully deliver key technology solutions for Fidelity Health Benefits Platform
  • Investigate, prove out and incorporate new technologies and capabilities to drive the technology vision for Fidelity Health Benefits Platform
  • Define patterns and best practices for application and infrastructure design, engineering and development.
  • Lead, mentor and provide design and framework to squads. Collaborate with product and engineering leads and senior management on product and delivery requirements, roadmaps and vision.
  • Provide technology solutions to support complex business domain of H&W.
  • Provide technology alternatives to business problems and clearly explain the advantages, problems and side-effects of alternatives.
  • Identifying opportunities to bring emerging technologies/solutions to deliver innovative solutions to meet business objectives.
  • Leveraging an in-depth understanding of the business to propose and deliver solutions to increase client satisfaction around their Health & Welfare experience

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Merrimack, NH, USA
Job ID: Fidelity-2098855
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.