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Business Analyst Consultant - Term Life App & Quote Squad

AT Fidelity Investments
Fidelity Investments

Business Analyst Consultant - Term Life App & Quote Squad

Merrimack, NH

Job Description:

Business Analyst Consultant

The Role

As a Business Analyst Consultant supporting the FILI Term Life Insurance product, you will lead multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team while Owning the Outcome.

The role will focus on building new capabilities into the FILI term quote and application tool while continually looking for ways to streamline and improve the existing experience to ensure it is as efficient as possible. so we are able to protect as many lives as possible. Additionally, the role will work to integrate systems and applications into the broader Fidelity enterprise.

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The Expertise and Skills You Bring

  • Bachelor's degree with 5-8 years of experience
  • Familiarity with life insurance products, such as annuities, a plus
  • Experience working in digital or mobile offerings, a plus.
  • Ability to work with ambiguity and uncertain, with technologies you may have never worked with previously and gather the data and information to get to the root of an issue to resolve.
  • Ability to proactively assess end-to-end process and analyze opportunities for modernization and enhancement.
  • Ability to successfully translate business needs into technical requirements for developers and designers.
  • Proven ability to lead initiatives and take accountability for overall program success.
  • Strength executing against multiple projects simultaneously and are able to prioritize and balance multiple tasks independently.
  • Ability to build a project plan or roadmap for the squad, ensure the ability for the squad to stay on track by eliminating obstacles and mitigating risks and lead the team through project kick off to deployment.
  • Consistent track record of strategic planning, building project plans, roadmaps, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions.
  • Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners and external vendors to ensure milestones are met.
  • The ability to break a Jira story down into small components, understand the purpose and be able to test.
  • To conduct business acceptance and validation testing and to lead the team through various stages of the release cycle.
  • Exceptional ability to build positive relationships with cross-functional teams, squads, vendors, and leadership teams showcasing strong facilitation and influencing skills.
  • Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations.
  • Proficiency in business acceptance testing, validation exercises, and release management.
  • Demonstrated commitment to cross-functional collaboration in agile, client centric, fast paced environment.
  • Acting as SME and first line of defense for the development team on any questions.

The Team

You will be part of a diverse team that creates, promotes, and supports Fidelity's outstanding future state Term Life Insurance experience. In this role you will partner with a variety of critical team members including Term Life squads, Commercialization & Delivery teams, Client Services organization, LRC, Underwriting and Actuary, Content and UX, Enterprise Security, Membership, Brokerage and outside vendor relationships. This will be a full-stack development team who will partner closely with other squads and teams who directly, and indirectly, support the Term Life business objectives.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Merrimack, NH, USA
Job ID: Fidelity-2098630
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.