Job Description:

The Role

The primary responsibilities of the Associate Analyst, Transfer Agent Operations, is supporting oversight of investment operations, data management, reporting, and general support of investment programs. Process operations transactions in close collaboration with team members and business partners. Assist with tasks linked to process improvement, audit, tax, and regulatory activities

• Oversee and maintain application used to receive shareholder activity from Fidelity transfer agents, consolidate data and send information to downstream business partners

• Serve as a liaison between downstream business partners and transfer agents in order to research shareholder activity and validate transaction processing
• Monitor transfer agent corrective processing to ensure compliance with the Fidelity Fund Dilution Policy (as-of transaction processing)
• Reconcile all Fidelity funds to ensure summarized transfer agent outstanding shares correspond with reported fund outstanding shares
• Work with transfer agents on price protection of transactions for prior day processing
• Reconcile dividend and capital gain distributions for Fidelity funds
• Provide weekly, monthly, quarterly and ad hoc reports on shareholder activity to internal business partners
• Reduce departmental exposure to risk and create employee time savings by implementing process improvements that allow for manual functions to become automated

• Assist in establishing and reviewing departmental policies and procedures
• Interact with systems professionals in analyzing, designing, and developing solutions to the challenges presented above

The Expertise and Skills You Bring

• B.S. / B.A. Finance / Accounting / Business Administration preferred
• 2+ years of financial services industry experience preferred
• Familiarity with transfer agent processing and support
• Strong knowledge of Microsoft Office (Microsoft Excel macro experience strongly preferred)
• Superior communication skills, both written and verbal, including presentations
• Superior analytical and problem-solving skills
• Ability to work independently and in a team environment
• Strong time management skills
• Strong multi-tasking skills
• Ability to meet strict deadlines
• Ability to interact effectively with peers and superiors to address and resolve issues

The Team

The TACC Analyst role is part of the TACC Operations team within the Fidelity Fund Investment Operations business unit. The primary responsibilities of the team include providing support and oversight for transfer agent activity processing, dilution monitoring, and fund events for Fidelity's 40-Act mutual funds, Canadian mutual fund trusts, and institutional investment products. We work closely with several different operations teams and internal business partners including Fund Accounting, Fund Transfer Agent Treasury, and the Fidelity transfer agent channels.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.