The Skills You Bring

• The program starts in June 2025, and will require a bachelor's degree
• The ability to interpret sophisticated client requests and communicate clearly
• Outstanding problem-solving ability and analytical skills

Program Highlights

The following business areas participate in the program. You will be hired into your full time role on day 1 and participate in Fidelity YOU's 2 week onboarding. Post onboarding, the cohort will come together for 4 hours monthly for 24 months - providing ongoing opportunities to accelerate your skill development and expand your network across our operations community - all in support of helping you build a career in operations.

• Operations and Services Group (OSG) (Jersey City/ Smithfield/Westlake/Covington): provides back-office support functions for a registered broker dealer that provides systems support, operational services, information management and financial products to retail and institutional customers worldwide. This includes responding to inbound calls, performing trade execution, and acting as a client advocate throughout the Fidelity organization.
• Client Experience (CE) (Smithfield/ Westlake): provides service and operational support to clients including addressing client inquiries regarding: Transfer of Assets, New Accounts, and Money Movement. The Client Experience organization is committed to delivering innovative client experience solutions across our platforms, products and services.
• Brokerage (Westlake/Covington): supports Fidelity's Personal Investment associates and Retail clients with new accounts, account features, money movement and other needs. PI is dedicated to pursing accurate and swift execution of every client request.

The Value You Deliver

• Relationship building opportunities with numerous teams within Fidelity to service our clients while supporting divisional business needs with a "client first" mentality
• Delivering accurate results quickly and efficiently applying effective time management skills.
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges.
• Supporting clients using various problem-solving techniques and ensuring quality of service.
• Maintaining a consistent daily workflow, gaining industry knowledge and building professional skills

Our Commitment to You

• Student loan assistance and tuition reimbursement for eligible employees
• Up to 23 days of paid time off per calendar year (based on years of service) plus 8 paid Federal holidays
• Opportunities to volunteer and give to your local community during work hours
• Workplace wellness initiatives, weekly meditation calls, and company subsidized balanced meal options at onsite cafeterias
• To learn about additional benefits, click: https://jobs.fidelity.com/benefits/

The base salary range for this position is $39,000-$61,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.