Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world.
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Designs, implements, and maintains quality assurance protocols and methods. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of components and finished products. Demonstrates good knowledge of products/components within assigned area to anticipate and prepare for possible non-conformances.
Responsibilities:
- Takes initiative to gather data to investigate and analyze root cause for potential non-conformances of moderate scope
- Works with Engineers with the design of business and operational processes to support quality execution against key performance metrics
- Regularly monitors/reviews business and operational processes to evaluate for continuous improvement opportunities
- Acts as advisor to less senior technicians and/or engineers/suppliers in vetting non-conformities, cooperations with technical support and design engineering and product quality on product improvements
- Completes audit training, as required
- Establish weekly, monthly matrix and follow up actions with following effectively measurement system
- Manages customer survey responses and drives actions to increase customer's satisfaction
- Works with Service escalation team on individual projects including projects outside of repair centers
Qualifications:
- Bachelor's degree or equivalent combination of education/vocational qualification and experience required
- 2-5 years experience
- Problem solving and analytical ability
- Knowledge of job-related policies and procedures as well as corporate policies and procedures
- Strong computer skills
- Effective communication and collaborative skills.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.