Who May Apply

Job Opening : 57984

Open to ALL U.S. Citizens

Opening Date: November 1, 2024

Closing Date: November 15, 2024 11:59 pm (EST)

Questions regarding this opening should be directed to mblong2@fbi.gov.

Job Summary

Position: Office Services Supervisor, GS 9/10

Division: San Francisco Field Office

Location: San Francisco, CA

Working Hours:

Monday - Friday

8:15 a.m. - 5:00 p.m.

Hours may vary depending on the needs of the office.

• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance
• Some travel may be required
• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

• Plans work to be accomplished, sets priorities, and prepares schedules of work to be performed. Remains constantly aware of the status and progress of work, adjusts priorities, shifts assignments and personnel as necessary in order to meet changes in workload, and ensure deadlines are met.
• Assigns and distributes work to subordinates based on difficulty level, priority, requirements of assignment, employee capabilities, and current workload. Explains work requirements, priorities, and deadlines for completion of assignments. Furnishes special instructions for non-routine or involved assignments.
• Discusses work performance with employees, providing advice or guidance when necessary. Routinely meets with subordinates across all scheduled shifts.
• Maintains working knowledge of all shift assignments and duties to facilitate coverage and cross-training of employees as needed.
• Resolves routine personnel and/or administrative problems by recommending a course of action or referring serious situations to a superior.
• Approves annual/sick leave and vacation schedules, ensuring that adequate office coverage is provided for at all times.

• Collaboration
• Communication
• Flexibility/Adaptability
• Leadership
• Organizing and Planning
• Problem Solving/Judgment

• Provided leadership to facilitate operations and accomplish goals and objectives.
• Orally communicated to provide advice and guidance relative to work operations; made recommendations; and/or resolved issues among employees, supervisors, and/or managers.
• Resolved conflicts and disagreements in a constructive manner to prevent counterproductive confrontations.

• Provided supervision/leadership to maintain an efficient flow of work functions, improved operations, and/or streamlined processes and procedures.
• Orally communicated to provide advice and guidance relative to work operations; made recommendations; and/or resolved issues among employees, supervisors, and/or managers.
• Counseled employees on behavior, resolved grievances; and tracked progress according to established rules, regulations, and procedures.
• Identified and analyzed problems associated with personnel or work functions and generated possible resolutions.

1. Your resume, specifically noting relevant work experience and associated start and end dates
2. A complete assessment questionnaire
3. Other supporting documents ( if applicable ):

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Notification of Personnel Action, SF-50; not applicable to current FBI employees
• Memorandum for Record (MFR), Please see Additional Information
• Most recent Performance Appraisal; not applicable to current FBI employees
• Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later

• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• The selectee will be required to serve a one-year probationary period for initial assignment to a supervisory position.
• If you are hired, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• The probationary periods will be served concurrently.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):