Our client, a leader in the automotive industry, is seeking a Product Support Engineer to join their team. As a Product Support Engineer, you will be part of the technical support department, providing essential assistance to dealers and stakeholders. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to technical challenges, which will align successfully in the organization.
Job Title: Product Support Engineer
Location: Greensboro, North Carolina
Pay Range: Competitive salary based on experience
What's the Job?
- Provide specialized technical assistance to dealers and stakeholders to resolve complex product technical concerns.
- Utilize workshop tools to facilitate effective solutions for technical issues.
- Conduct onsite training for customer support personnel to enhance their technical capabilities.
- Work independently with general supervision to manage and resolve technical inquiries.
- Influence others within the job area by clearly explaining facts, policies, and practices related to technical support.
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What's Needed?
- 2 to 5 years of relevant experience in technical support or a related field.
- Strong analytical skills to tackle difficult problems effectively.
- Excellent verbal and written communication skills for clear interaction with stakeholders.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficiency in using technical tools and software relevant to the automotive industry (MUST HAVE)
What's in it for me?
- Opportunity to work with a dynamic team in a leading automotive company.
- Engagement in challenging projects that enhance your technical expertise.
- Professional development opportunities to advance your career.
- Collaborative work environment that values diverse perspectives.
- Chance to make a significant impact on customer satisfaction and product quality.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.