Risk & Control Subject Matter Expert – Consumer Regulations & Payment Risk Specialism

Why this role is important to us

As a Risk & Control Subject Matter Expert with a Commercial Risk Specialism, you will be part of a core group providing specialised knowledge to solve complex risk and control issues across the business. Your expertise will facilitate risk-based decision-making and ensure consistency in the control environment, applying best practices and shared controls.

This is hybrid role reporting into our Head of Risk & Control SMEs

Work that matters - What you'll be doing

General Risk Expertise - 70%

• Risk Identification & Management: Collaborate with business partners to manage risks, conducting periodic risk assessments to address vulnerabilities.
• Regulatory Compliance: Ensure compliance with internal policies and external regulations, supporting FCA/ICO notifications and policy gap analyses.
• Customer Outcomes: Challenge the business to ensure customer outcomes are central to all propositions.
• Exposure Management: Manage complex risk-related loss events, conducting root cause analysis and coordinating response plans.
• Collaboration & Stakeholder Management: Work with Risk & Control Business Partners, 2LoD teams, and BU Control Specialists to maintain risk and control environment.
• Risk-Based Decision Making: Ensure centralised control strategies are deployed and controls are designed using industry best practices.
• Problem Solving & Analytical Skills: Analyse risk data to identify trends and conduct risk scenario analysis and enhance operational resilience.

• Consumer Protection & Regulatory Compliance: Provide expertise in consumer regulatory compliance, ensuring understanding of enterprise risk management frameworks and consumer duty requirements.
• Payment Risk & Fraud: Assess risks associated with payment processing, including fraud, money laundering, and operational failures. Develop fraud detection and prevention strategies.
• Regulatory & Compliance Focus: Ensure adherence to key regulatory frameworks such as PSD2, FCA Consumer Duty, and AML regulations. Support internal audits and regulatory reviews.
• Emerging Risk & Industry Trends: Maintain visibility on industry trends and latest risks in payments and consumer regulations. Provide insights on new payment technologies.

• Risk Management Frameworks & Methodologies: Comprehensive understanding of risk management principles and frameworks (COSO ERM, COBIT, SOX, ISO 31000).
• Regulatory & Internal Policy Compliance: Experience in monitoring and adapting to regulatory changes, interpreting policies, and defining business procedures.
• Communication & Collaboration: Ability to work with different teams and communicate requirements to non-technical colleagues.
• Consumer Regulations & Payments Risk Skills: Expertise in consumer regulatory compliance, payment fraud prevention, and adherence to key regulatory frameworks.

• Experience with risk management principles and practices.
• Proficiency in conducting risk assessments and developing mitigation strategies.
• Experience in identifying and mitigating enterprise-wide risks.
• Deploy centralised control strategies and design controls.

• Flexible work environment, working hybrid or in the office if you prefer.
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.