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Customer Service Representative

AT Experian
Experian

Customer Service Representative

Copenhagen, Denmark

Description

Forstår du dig på at møde vores kunder gennem telefonen med et smil i stemmen, levere førsteklasses service til både kunder og interne medarbejdere samtidig med at du har et højt fagligt niveau, så er jobbet som Customer Service Representative hos Experian noget for dig!

Primære arbejdsopgaver:

  • Registrering og løsning af sager via telefon eller mail
  • Videreformidling af og opfølgning på sager til 2. line support
  • Brugersupport af applikationer og services
  • Kontrakthåndtering
  • Tildeling af brugeradgange (Access Management)

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Client-provided location(s): Copenhagen, Denmark
Job ID: Experian-744000041187671
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA With Employer Contribution
    • FSA
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Casual Dress
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Paid Vacation
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program