Client Delivery Analyst

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

• The role will involve joining the Client Delivery Team to deliver product configurations and deployment of Acquisition and Originations products to Clients.
• While the role will focus on specific projects supporting key Experian products in which you will become a Subject Matter Expert, you will also be expected to work cross-product with different Business Units to identify and exploit synergies
• Your role will involve working in close collaboration with other team, both onshore and offshore to ensure we have a strong collaborative approach and meet the client's expectations.
• You will be responsible for the delivery of builds following client derived specifications and requirements supporting through UAT and into Production
• You will also supports identifying, analyzing and resolving product defects based on a prioritized order set by the Product
• Configure product following client requirements
• Develop a constructive working relationship with the delivery, product and engineering teams and Clients.
• Ensure that your delivery Analysis activities are delivered to time, quality and schedule.
• Support testing coverage and completion and support the client in their User Acceptance Testing by performing demos.
• Create any other relevant documentation for successful delivery e.g. User Guides, Implementation Guides, Training Guides etc
• • Communication - Communicate progress of work (progress reports & future plans) to the team and recommend corrective actions, this will be done through retrospectives.

• Minimum 1+yr experience
• Degree level or equivalent level of professional experience with some element of mathematics, statistics, or computer science.
• Experience working with onshore development or product teams
• Technical knowledge coupled with reasonable understanding of business operating principles
• A software development or data analysis background in engaging with software development and test teams.