The Salesforce developer position is a highly technical and creative role focused on developing in our custom Salesforce environment. It's designed to work closely with the other members of the Salesforce team and end users to understand the business needs, estimate and plan the project work in an Agile environment, collaborate on design and prototype solutions, and develop, test, launch and maintain features that resolve business needs and enable new opportunities. The ideal candidate will have extensive knowledge of Salesforce Service Cloud Voice and Experience Cloud and a solid foundation in Salesforce development.

Work at Exadel - Who We Are 

Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,800+ employees in development centers across America, Europe, and Asia. Our people drive Exadel’s success and are at the core of our values.

About Our Customer

The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.

Requirements

• 3+ years of background in salesforce development
• Strong analytical and programming skills
• Proficiency in Apex, Visualforce, Lightning Components (Aura and LWC), and SOQL, REST, SOAP (JSON and XML)
• Strong understanding of Force.com framework and command on governor limits
• Сoding skills adhering to the best practices of Salesforce
• Strong knowledge in sharing models, creation, and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting Apex and integrations
• Experience in developing solutions with salesforce declarative tools, workflows, Process builders, validation rules, Flows, and approval processes
• Proficiency in Salesforce Service Cloud Voice and Experience Cloud and Chatbots
• Familiarity with version control systems like Git and continuous integration/continuous deployment (CI/CD) tools

Nice to Have

Salesforce developer certification

English level

Intermediate+

Responsibilities

• Analyze and review business, functional, and technical requirements 
• Design, develop, and implement high-performance, scalable software solutions
• Collaborate and coordinate development efforts with other Salesforce Team members, ETL Team, and Business Analysts, delivering comprehensive end-to-end solutions
• Evaluate existing systems to determine effectiveness and suggest changes to meet business requirements 
• Analyze and troubleshoot complex system issues to determine root cause and drive resolutions 
• Provide recommendations on the scope and scale of effort required to implement final requirements 
• Research and identify new technologies, tools, and processes to ensure a quality product is delivered 
• Perform architecture design and code reviews to enforce best practices and processes 
• Participate in Sprint Planning, Project Planning, and Schedule management. 
• Participate in Daily Scrum calls and status reporting
• Produce technical documentation that accurately and thoroughly depicts the software design and code base
• Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and client requirements
• Develop Apex (classes and triggers), Lightning Components (Aura and LWC), and Visualforce pages to extend Salesforce capabilities
• Support Salesforce integrations with other internal and external systems
• Customize call routing, transcription, and agent workspace to optimize customer service operations
• Support voice analytics and reporting to monitor performance and improve service delivery
• Manage and Support Experience Cloud sites to enhance customer and partner engagement
• Customize Experience Cloud components and templates to provide a personalized user experience
• Implement access control, community moderation, and community reporting functionalities for the Experience Cloud 

Advantages of Working with Exadel

Transparent Career Roadmap

• The HR manager accompanies each employee on their first steps in the company and assists them in achieving future professional goals
• Exadel is a global company with 30+ offices in 15+ countries. Employees have the chance to discover new places to live and work and can transfer to any location that has an Exadel production office. The HR manager and the Global Mobility specialist accompany the employee and assist throughout the relocation process
• Your career growth is in your hands, so each Exadeller decides when to level up and initiate performance assessments. The management team supports career planning and the discovery of new tech stacks and languages

Learning & Development Opportunities

• We believe in nurturing talent and fostering growth. That's why we budget every year for your continuous learning journey. From professional development courses to books and certification, we're invested in your success
• Employees participate actively and benefit from the knowledge-sharing environment across seven practice units: Digital Marketing Technologies, Content Marketing, AI, QA, QAA, Agile, and DevOps
• Employees can find recordings from meetups and trainings on Exadel’s Internal Learning System

Work & Life Balance

• Each Exadeller is in charge of managing their workflow independently without being micromanaged at every step; it is, however, important that an employee always attends meetings, logs their time, and meets deadlines
• Operating from the office or remotely depends on which mode the employee prefers. Hybrid or remote mode staff will receive the necessary equipment before their first working day. For those who prefer to work in office, the office network  offers up-to-date equipment, good facilities, and a warm, collaborative environment
• The team meets at two annual team-building events across locations; in addition, there are team events such as Pizza Days, Programmer’s Day, informal meetups, board game parties, and sports initiatives

Employee Perks & Bonuses

• The Exadel referral program covers all regions and involves recognition for hired recommended professionals. Depending on the location and the position, an employee receives a monetary bonus for recommending a candidate to Exadel who ends up being hired
• Employees collect coins for numerous project activities, exchanging them for products or services of their choice available at the Exadel store
• Volunteers for mentoring, interviewing, performing assessments, and participating in community meet-ups get additional monetary bonuses
• Location-dependent, Exadellers can access benefit platforms with vouchers for online stores, medical insurance reimbursement, sports membership fees, vacations, and childbirth bonuses