EVERFI is an international technology company driving social impact through education to address the most challenging issues affecting society ranging from financial wellness to mental health to workplace conduct and other critical topics. Founded in 2008, EVERFI’s Impact-as-a-Service TM solution and digital educational content have reached more than 41 million learners globally. In 2020, the company was recognized as one of the World’s Most Innovative Companies by Fast Company and was featured on Fortune Magazine’s Impact 20 List. The company was also named to the 2021 GSV EdTech 150, a list of the most transformative growth companies in digital learning. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education, Rethink Impact, The Rise Fund, and TPG Growth. To learn more about EVERFI and how you can #answerthecall please visit everfi.com or follow us on Facebook, Instagram, LinkedIn, or Twitter @EVERFI.

The Senior Technical Product Manager defines requirements for launches and measures the impact of new features and software capabilities that empower platform super users to discover and promote learning activities that address challenges faced by their communities and/or workplaces. The Senior Technical Product Manager collaborates with product managers, designers, engineers, and many others to define new features and improvements.

Responsibilities

• Deliver end-to-end solutions focused on user needs and business goals 
• Define, test, and maintain intuitive yet powerful capabilities that operate in concert with other applications via a complex, services-oriented architecture
• Collect data through interviews, surveys, web searches, product usage reports, or other methods.
• Develop functional specifications and internal documentation for new features and enhancements
• Support market-facing product managers and designers in order to validate market needs, business requirements, and functional specifications 
• Identify and escalate dependencies and risks to project goals and milestones
• Understand success criteria for new features and work with the data platform team to measure and monitor the adoption and impact of key features
• Participate in continuous improvement processes that reduce cycle time and improve the quality and impact of development efforts
• Identify requirements that may impact the QA testing timeline or strategy and escalate as appropriate
• Perform quality audits of existing test cases, tier 3 escalations, and defects found in production to discover and close gaps in test case documentation and test automation.
• Other job-related duties as assigned

Skills, Experience and Qualifications

• Bachelor's degree in computer science, information technology, or equivalent work experience
• Minimum of 3 years of experience working as a technical product manager, or similar relevant experience; 4 years preferred
• Experience working within agile, iterative development teams 
• Working knowledge of software requirements definition principles and methods
• Collaborative, excellent listening and communication skills

Work-life, culture, & perks:

• Competitive base salary and bonus potential
• 401k program and equity plan
• Comprehensive health care and excellent parental leave benefits
• Flexible PTO and generous holiday schedule
• Casual work environment
• Annual company-wide retreat
• Opportunity to work with talented people who have fun in the workplace

Company Values:

We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:

• Relationships First
• Demand Excellence
• Embrace Diversity of Thought & Drive Change
• Act Like an Owner
• Always Show Up
• Share the Credit
• Require Honesty & Positivity
• Always Ask: “Did I Matter Today?”

EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.